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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,090 Reviews

2,090 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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September 06, 2023

Very polite. Explained everything in detail about my car. Liked how they sent me a video of them looking underneath my car. More

by christinelesniak64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 06, 2023

My floor mats had grease on the driver's side after my oil change .porter should be more careful More

by CLYD_MONTGOMERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 31, 2023

I give them 5 🌟 🌟 🌟 🌟 🌟 they were very helpful attentive hospitable courteous and prompt highly recommended 👍 More

by EDUBBS1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bednarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juste Jakimaviciute
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Actually I can't remember all the names but every one was so helpful , Cynthia Tena
Sep 01, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Advantage Chevrolet of Hodgkins, we value our customers and we look forward to seeing you down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 31, 2023

I have been going here for years and my truck is still running strong at over 210,000 miles. Patryk in service did a great job keeping me informed of service updates, options, pricing, and keeping it lo More

by arand.caldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 30, 2023

Very professional and courteous! Explained everything that was needed. They also kept me informed throughout the process More

by sipeaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

August 30, 2023

Took too long to have an appointment. Got my keys and was not supposed too More

by CHRYSTALJLEE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Advantage Chevrolet of Hodgkins responded

Chrystal, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 29, 2023

Great Customer Service from Cynthia. I prefer coming here than the dealer closer to my house. I came here for an oil change and a video inspection, tire rotation and car wash was include More

by elnoodles13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Tena
Aug 31, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 28, 2023

The customer service was great. I am upset that I had to buy another battery just after 2 years and still has to pay for my rental and the 90 dollar labor charge. Also I didn’t get More

by mcharles48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 28, 2023

The entire process was smooth with no issues. Appointment was easy to make and communication was good. More

by johalloran225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

August 23, 2023

Everyone was nice, friendly and professional. The business had a few waiting rooms that were comfortable with nice chairs, snacks and a television. I was told that the oil change would take about More

by jb009us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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