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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,054 Reviews

2,054 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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August 01, 2023

Carolina always takes good care. Very professional. Great service. Been going there for years now Since I got my Malibu there.. More

by intrepidgomezag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 01, 2023

Josh was great-helpful, polite and equally as excited with my new car as I was. I would ogo back to him for any of my auto needs. More

by twinkle5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Bear
Aug 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! I am very happy to hear that Josh could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

July 31, 2023

I was able to get my vehicle into the dealership within 2 days of calling them about the issue. I dropped my car off at 8am, was given a courtesy ride home and within a few hours the car was diagnosed and f More

by beth.a.sadowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Tena
Aug 03, 2023 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 27, 2023

Owen was fantastic! ! I was very nervous as to what the issue was with my car. He explained what the process was going to be for the evaluation and was great with keepin More

by ecky917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Advantage Chevrolet of Hodgkins responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 27, 2023

Everyone was great to work with! They made sure the vehicles I saw were ones I was interested in. Also made sure I knew as much about the car as possible. More

by cillupac
Recommend Dealer
Yes
Employees Worked With
Fabian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Grenfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Advantage Chevrolet of Hodgkins! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

July 26, 2023

I never heard an inspector to come out and authorized a repair. It took 4 day for me to get my car back. More

by RONBERINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your recent experience at Advantage Chevrolet of Hodgkins. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 24, 2023

This dealership is very courteous and accommodating on appointments. The workmanship and honesty on inspections. I think it's great they do video inspections to get a better understanding of what's neede More

by STEELEMPIRE211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 24, 2023

Had the park assist chip installed and enabled. the hood release was left dangling from the dashboard had to return to get it placed properly. I also noted to the service advisor that my front plat More

by bsimon11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Jul 26, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate you taking the time to share your experience with our service department. Here at Advantage Chevrolet of Hodgkins, we like to ensure that each and every vehicle is given the utmost attention to detail. We hope that you'll still consider bringing your vehicle here in the future, and if you have any further concerns, please feel free to reach out to us at any time. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 24, 2023

They were very efficient. Did an excellent job communicating with me about my truck in for work. More

by middyconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris truck repair
Jul 26, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 24, 2023

Fantastic job very pleased with the performance of the job on my car Thank you so much for the service. More

by domejo45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Jul 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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