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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,073 Reviews

2,073 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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December 02, 2024

Give updates without actually looking at the car. Was told rodent damage based on my history when it wasn’t even related to the problem. Was contacted twice, my parents had to call for updates. Wasn’ More

by sillyjilly116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Salcido
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I understand your concerns regarding communication and the handling of your vehicle at Advantage Chevrolet of Hodgkins. It’s important to me that our customers feel informed and supported throughout the process. I appreciate your feedback and encourage you to reach out directly so I can address your specific concerns regarding the warranty paperwork. Your satisfaction is our priority, and we want to ensure you have a better experience moving forward. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 01, 2024

Patryk was very helpful and pleasant. Waiting time was only a couple hours when I thought it was going to be more. I always trust the people at Advantage Chevy More

by KathyGuretz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! We're thrilled to hear that Patryk was helpful and that your wait time was shorter than expected. We appreciate your trust in Advantage Chevrolet of Hodgkins and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 29, 2024

Andrew Fitzpatrick is a wonderful person and an amazing sales rep. We’ve used him in the past and have referred people to him too. We have bought many vehicles from Advantage Chevy. More

by julie.mara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fitzpatrick
Dec 03, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear about your positive experiences with Andrew and Advantage Chevrolet of Hodgkins. It's great to know that you've trusted us for multiple vehicle purchases and have referred others as well. I look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 29, 2024

Andrew Fitzpatrick is amazing. We’ve used him in the past and have referred others to him too. More

by julie.mara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Fitzpatrick
Dec 03, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I truly appreciate your continued trust in Andrew and Advantage Chevrolet of Hodgkins. It’s wonderful to hear that you’ve had great experiences and have referred others to us. I look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 28, 2024

I came in to have a license plate frame installed on my car I had purchased a few days before. Appointment at 11AM. I finally walked out of there at 12:37PM. That's not acceptable. More

by martymapson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Salcido
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the installation of your license plate frame at Advantage Chevrolet of Hodgkins. I understand that the wait time was longer than expected, and we value your concerns. Please feel free to reach out to me directly so we can ensure a better experience in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 27, 2024

Very recommended. Easy to make appointment, quick and good service, nice people, done on time. More

by zpawlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind review! I truly appreciate your recommendation and I am thrilled to hear that you found our service at Advantage Chevrolet of Hodgkins to be quick and friendly. I look forward to seeing you again for your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 26, 2024

My experience has always been good. They take the time to explain and answer my questions. More

by milly.2.vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We're glad to hear that your experiences at Advantage Chevrolet of Hodgkins have been positive. It's important to us that we take the time to explain and address any questions you may have. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 25, 2024

Had ab appointment at 12:30 for Oil change, tire rotation, inspection, and ended up needing a new tire. I was impressed with the video inspection and updates via phone but would’ve preferred an esti More

by bjv137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Serwas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the oil change, tire rotation, and inspection at Advantage Chevrolet of Hodgkins. I'm glad to hear you were impressed with the video inspection and phone updates. However, I understand your frustration with the extended wait time and the lack of an estimated completion time. Your insights are valuable and will help us improve our communication regarding service times. Please feel free to reach out to us directly for any further assistance or concerns. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 25, 2024

La señorita Emily fue muy amable, me comunicó todo lo que pasaba con mi carro . Es importante para los que poco hablamos inglés, que nos ayuden con personal bilingüe, aunque tienen otra señora bilingüe que n More

by DESTELA_PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Gracias por su comentario. Apreciamos que haya destacado la amabilidad de Emily y la importancia de contar con personal bilingüe en Advantage Chevrolet of Hodgkins. Su experiencia es valiosa para nosotros y nos esforzamos por asegurar que todos nuestros clientes reciban el mejor servicio. Si desea discutir más sobre su visita, no dude en contactarnos. ¡Esperamos verlo pronto! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 25, 2024

Was there to but a car I found online. The first out the door offer was so bad I walked out. My son was with me and ended up getting a decent deal for me. Everyone was kind and professiona More

by martymapson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
denise Visvardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We appreciate your kind words about our staff's professionalism, as well as your feedback about the wait and the negotiation process. If you have any further concerns or need assistance, please feel free to reach out to us. We hope to see you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

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