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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,090 Reviews

2,090 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 06, 2023

Awesome staff to work with and get everything done. Will be my dealership that I go to for now on. More

by Lconnersconst1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 04, 2023

They mess up my radio my Apple car play does not work and . My OnStar does not work due to these xxxxxxxx. More

by Sharpiegirl1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
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October 04, 2023

Lift rack broke when my truck was on it, should have comped oil change. Very poor customer service More

by fchesniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 02, 2023

I have been coming to Advantage since I bought my first Equinox in 2009 and have never been disappointed in the service and especially the personal More

by riablue223
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 02, 2023

Advantage is always willing to work with my schedule. Very accommodating! I would definitely recommend Advantage. More

by mstiles0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 02, 2023

Thank you for taking care of my situation in a timely manner, I know my situation was out of others hands but I appreciate the help I received throughout this inconvenience. More

by gzeus1ism
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Report | Print
Oct 05, 2023 -

Advantage Chevrolet of Hodgkins responded

I am so glad we could take care of all of your needs at Advantage Chevrolet of Hodgkins. Thank you for giving this feedback; I will be sure to share it with the team! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 02, 2023

This is the best Chevy dealer! However, 2 things were not completed on this visit. I asked to have the cover for my towing package to be fixed and my front tire has a slow leak, ne More

by alleykat114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 02, 2023

They were great everthing went ok people friendly and helpful . Was a good expierience completely More

by drnekre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Advantage Chevrolet of Hodgkins! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 29, 2023

Always prompt and quality service that accepts and suggests coupon availability. Our family relies on Advantage customer service. More

by go60652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. We feel our service department is what makes Advantage Chevrolet of Hodgkins special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 28, 2023

Poor communication. Poor attitude. Everyone gets days off but someone needs to fill in and secure approvals. If you don't like dealing with fleets, then don't say you ac More

by Dissatisifed.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia Tena
Report | Print
Sep 29, 2023 -

Advantage Chevrolet of Hodgkins responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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