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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,090 Reviews

2,090 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 11, 2023

Cynthia outstanding, her service level is fabulous I will recommend friends and family to Advantage More

by M Huerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Tena , Cynthia Tena
Oct 12, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Advantage Chevrolet of Hodgkins satisfied. I am very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your automotive needs and we hope you continue to trust us with your vehicle! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 11, 2023

Brought my car in to fix the locking mechanism truck 33 days then I had another problem with the locking mechanism hitting the top that took another 30 days had the car in the shop about 2 1/2 months More

by jkubistal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Oct 12, 2023 -

Advantage Chevrolet of Hodgkins responded

Your feedback is important to us, and I'd like to hear more about your visit to our Service Department. Please contact me at your convenience, so we can discuss your experience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 10, 2023

I was well pleased with Jocelyn and Dennis they were great. They treated me well. More

by lexingtongreat30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Daniel and Jocelyn do for Advantage Chevrolet of Hodgkins and our customers. Hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Oct 12, 2023 -

lexingtongreat30 responded

Thanks so much Joselynn and Dennis for my wonderful and joyous experience.I really do appreciate you guys job well done thanks.

October 09, 2023

Our salesman Andrew was helpful and friendly, helped us find what we were looking for. More

by arellanojesus14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for this lovely review! I feel so grateful that you chose to come to our dealership. It's wonderful to hear Andrew and our team were helpful during your visit and that you found the perfect car for you. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 09, 2023

I will be honest dealing with Owen was not a highlight for me, I came in for a warranty perge valve which before I made the appointment I doubled checked that the part was under my warranty. I was told by More

by aliescke13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. I am grateful you allowed me to make things right during your visit. At your earliest convenience, please feel free to reach out to me if you would like to discuss more about your time spent with us. Take care. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 09, 2023

Long time customer I have bought 6 vehicles from advantage and always had a good experience. More

by kcrc6810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 09, 2023

Customer was terrible, my car was not ready upon my arrival, pick up and drop was late! More

by miss_sdixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia Tena
Oct 11, 2023 -

Advantage Chevrolet of Hodgkins responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. I would appreciate the opportunity to hear more about your experience and work with you toward a resolution. Please contact me directly at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 09, 2023

Everything was fine thanks 😊 work performed well and employees were helpful also great service at advantage More

by pboop54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 06, 2023

Everything went well. Clean environment, work verified by tech, everyone was polite & friendly each time I come in for oil change More

by dennym862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 06, 2023

Everything was good thank you so much, I didn’t have to wait for a long time More

by juanpablomartinez40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Advantage Chevrolet of Hodgkins responded

Juan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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