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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,089 Reviews

2,089 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 16, 2023

Great service at Advantage Chevrolet in Hodgkins. Would reccommend any friend to this dealer now. More

by martyhefler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Advantage Chevrolet of Hodgkins responded

I really appreciate the kind recommendation, Marty. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 16, 2023

Very professional and did what he said he would definitely use the dealer again in the future More

by VMILLSAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 13, 2023

Great experience working with the service department. everything went very smoothly . everyone was very helpful. More

by SMAZZUCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Advantage Chevrolet of Hodgkins responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 13, 2023

Good customer service and the wait time was minimal with an appointment was able to get in and out More

by bcortez42816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Advantage Chevrolet of Hodgkins responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs I can assist you with, please don't hesitate to call me or stop by. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 13, 2023

the service advisor is nice and knowledgeable. ., updated me continuously Likes the car wash after the service More

by maharlika5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Advantage Chevrolet of Hodgkins responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 13, 2023

We had our GMC get service and ended been the transmission Patrick in service was great on contacting our extended warranty and get everything process even though the transmission was in back or More

by jasy_0324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Garcia
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Oct 16, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for giving us the opportunity to earn your business, Jasy. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 13, 2023

Troy Ivory and Dennis were excellent. Troy greeted me upon pulling up to dealership and was helpful throughout the process. Dennis was excellent with final details. More

by LDYT420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Ivory, Dennis
Report | Print
Oct 16, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 12, 2023

Cynthia did not follow up with my concern as promised. I did not receive a call on Tuesday. There are paint chips missing on the hood of my car after service. More

by CHANTAE_CASTILE
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
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Oct 13, 2023 -

Advantage Chevrolet of Hodgkins responded

Chantae, we appreciate learning about your experience at our dealership. My number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 11, 2023

Oil change took to long. I feel 2 1/2 hours is to long for an oil change More

by kampingnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Advantage Chevrolet of Hodgkins responded

Thanks for your feedback. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I hope that this was the case for you outside of the wait. Please let me know if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 11, 2023

Cynthia outstanding, her service level is fabulous I will recommend friends and family to Advantage More

by M Huerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Tena , Cynthia Tena
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Oct 12, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Advantage Chevrolet of Hodgkins satisfied. I am very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your automotive needs and we hope you continue to trust us with your vehicle! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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