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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,054 Reviews

2,054 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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September 23, 2023

It is my pleasure to submit a review regarding my most recent service visit with my car. Everyone will agree it had been a challenging repair, however the service team from Carolina, to Owen and to Patri More

by g.galligani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tasha at the cashiers office
Sep 26, 2023 -

Advantage Chevrolet of Hodgkins responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 22, 2023

Very professional friendly and extremely helpful will recommend them to all of my friends and relatives More

by DANIELJHERBST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Advantage Chevrolet of Hodgkins responded

Daniel, I cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 22, 2023

This is my preferred shop, I always get great service, quality work and friendly faces. More

by alfaro.ana77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Great team, great service, quick and efficient and kept their word. They kept me updated on parts that were back ordered and scheduled my service at my convenience. Worked with the manager Krystal who is p More

by anthonydcleveland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan , Abel Duran
Sep 22, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let me know how happy you are with your experience, Anthony! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 21, 2023

I've been going to the Chevy Dealer for a few years now, always very Professionalism!!!! Thnx Chevy More

by mmosqueda2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Sep 22, 2023 -

Advantage Chevrolet of Hodgkins responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 20, 2023

had the infotainment system firmware updated wish there was a customer way to update the radio More

by bsimon11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Sep 22, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 19, 2023

Well my experience in this dealer was ok, the only thing that I can say is that they need to improve their communication. More

by chawita_612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 18, 2023

I appreciate the dealership for taking the time to update me about maintenance with my car and make sure that I understand and feel comfortable. More

by Shaurice.mccaster324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Advantage Chevrolet of Hodgkins responded

Shaurice, thank you for writing this amazing review for our team! At Advantage Chevrolet of Hodgkins, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable visit. I hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 18, 2023

Carolina was fantastic. My issue started back in July because my engine light came on. I had the fillet neck replaced which cost me close to $900. I had to bring the car bac More

by stinkie43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 18, 2023

It was very professional Curtis but the only thing I have problem at the time that it took from my car to be ready but the work was perfect thank you More

by eddieherman1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bocchiere
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bednarz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cederblad
Sep 20, 2023 -

Advantage Chevrolet of Hodgkins responded

Thanks for your great review, Eddie. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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