Advantage Chevrolet of Hodgkins - Service Center

This is an update from my previous review. After my last experience and review I was immediately contacted by the service center manager, Felipe. He throughly explained why the oil change was After my last experience and review I was immediately contacted by the service center manager, Felipe. He throughly explained why the oil change was actually needed at that time, the GM process and procedure regarding my car issues and what could be a possible issue with the car. Which was very much appreciated! On Monday I went back to the dealership for the follow up that Felipe explained I needed in our phone conversation. They did the checks that the car needed and explained to me what the next steps would be for my car issues. I appreciate the initial callback, the more detailed explanation this visit. I will need to go back to the dealer again once service parts are delivered and I hope to have another positive experience. More

All of the staff took time to to work with me during the time at the shop. Very good visit and my vehicle was returned in the time they said it would be returned. Thanks for all the help. time at the shop. Very good visit and my vehicle was returned in the time they said it would be returned. Thanks for all the help. More

Great service excellent experience. Always the advantage team goes the extra mile to care of their customers. Always the advantage team goes the extra mile to care of their customers. More

The last visit I had, the job was faster than the previous visit. Owen was friendly. previous visit. Owen was friendly. More

Bad services provided. I took my car to get the oil changed but it looks that it wasn’t done. Liars I took my car to get the oil changed but it looks that it wasn’t done. Liars More

Ever since 2020 when I bought my 2013 Chevy Cruze I have been having my car inspected and oil was changed every 3 months. Have been very happy with the service department. been having my car inspected and oil was changed every 3 months. Have been very happy with the service department. More

Super bad experience, my transmission is still bad, they broke my antenna, a car cover, scratched my hood, discarded used tires (with a discount for 4 others). I don't know what is happening in my truck, or broke my antenna, a car cover, scratched my hood, discarded used tires (with a discount for 4 others). I don't know what is happening in my truck, or is it because of the comments, but we must have a commitment to each of the clients. More

Excelente trabajo y una eficiencia al recibir mi vehículo. Desgraciadamente no puedo decir lo mismo de la señorita que nos entregó el vehículo.. le falta un poco más de atención y simpatía al client vehículo. Desgraciadamente no puedo decir lo mismo de la señorita que nos entregó el vehículo.. le falta un poco más de atención y simpatía al cliente. More

Setting up service was easy and convenient for my schedule. Waiting area was very nice. No issues. schedule. Waiting area was very nice. No issues. More

Great service at Advantage Chevrolet in Hodgkins. Would reccommend any friend to this dealer now. Would reccommend any friend to this dealer now. More