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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,054 Reviews

2,054 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 02, 2023

I have been coming to Advantage since I bought my first Equinox in 2009 and have never been disappointed in the service and especially the personal More

by riablue223
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 02, 2023

They were great everthing went ok people friendly and helpful . Was a good expierience completely More

by drnekre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Advantage Chevrolet of Hodgkins! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 29, 2023

Always prompt and quality service that accepts and suggests coupon availability. Our family relies on Advantage customer service. More

by go60652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. We feel our service department is what makes Advantage Chevrolet of Hodgkins special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 28, 2023

Poor communication. Poor attitude. Everyone gets days off but someone needs to fill in and secure approvals. If you don't like dealing with fleets, then don't say you ac More

by Dissatisifed.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia Tena
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Sep 29, 2023 -

Advantage Chevrolet of Hodgkins responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 28, 2023

Liked the use of video inspection, service was done correctly and completed on time - good customer service. More

by robertdevineeffem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Advantage Chevrolet of Hodgkins responded

Hi Robert, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Advantage Chevrolet of Hodgkins. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 27, 2023

Great dealership! Was in and out very quickly. There was no hassle or pressure for anything I didn’t want. Definitely recommend! More

by jogerk7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Grenfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Advantage Chevrolet of Hodgkins, we value our customers and we look forward to seeing you down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 26, 2023

This is the first time I felt a strong sales pitch to do a large amount of maintenance to my vehicle. More

by KWSCHULER
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 26, 2023

Owen is a "Super Star" he is very knowledgeable and helpful to a customer, he is a one great assets in chevy dealership More

by esquivel.ron29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Owen. Please let me know if I can do anything further to help. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 25, 2023

Always great service. I have been a loyal customer for many years and we always come back and always refer our family. More

by alfaro.ana77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Advantage Chevrolet of Hodgkins responded

Alfaro, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 24, 2023

Everyone there is very polite and friendly great customer service. Felipe and Carolina are the best they go an extra mile to help. Thanks guys More

by litoelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and I am thrilled to know Carolina went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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