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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,054 Reviews

2,054 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 09, 2023

I will be honest dealing with Owen was not a highlight for me, I came in for a warranty perge valve which before I made the appointment I doubled checked that the part was under my warranty. I was told by More

by aliescke13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. I am grateful you allowed me to make things right during your visit. At your earliest convenience, please feel free to reach out to me if you would like to discuss more about your time spent with us. Take care. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 09, 2023

Long time customer I have bought 6 vehicles from advantage and always had a good experience. More

by kcrc6810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 06, 2023

Awesome staff to work with and get everything done. Will be my dealership that I go to for now on. More

by Lconnersconst1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 06, 2023

Everything went well. Clean environment, work verified by tech, everyone was polite & friendly each time I come in for oil change More

by dennym862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 06, 2023

Everything was good thank you so much, I didn’t have to wait for a long time More

by juanpablomartinez40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Advantage Chevrolet of Hodgkins responded

Juan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 04, 2023

Lift rack broke when my truck was on it, should have comped oil change. Very poor customer service More

by fchesniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 04, 2023

They mess up my radio my Apple car play does not work and . My OnStar does not work due to these xxxxxxxx. More

by Sharpiegirl1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
October 02, 2023

Advantage is always willing to work with my schedule. Very accommodating! I would definitely recommend Advantage. More

by mstiles0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 02, 2023

Thank you for taking care of my situation in a timely manner, I know my situation was out of others hands but I appreciate the help I received throughout this inconvenience. More

by gzeus1ism
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Oct 05, 2023 -

Advantage Chevrolet of Hodgkins responded

I am so glad we could take care of all of your needs at Advantage Chevrolet of Hodgkins. Thank you for giving this feedback; I will be sure to share it with the team! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 02, 2023

This is the best Chevy dealer! However, 2 things were not completed on this visit. I asked to have the cover for my towing package to be fixed and my front tire has a slow leak, ne More

by alleykat114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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