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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,912 Reviews

1,912 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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June 03, 2023

Have bought 3 cars there and love the service dept. and staff always have my truck serviced there. More

by robertgallet65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 31, 2023

Caroling and service mgr is very honest and transparent. You here so many horrible stories about car dealerships. I honestly not mine. Thank you for all that you do! Danny is nice and always available to More

by MRSBLACKROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 30, 2023

Keep up the good work and you guys are be around a long time. Good service. More

by Frank R Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isamar Diaz, Cynthia Tena
Jun 02, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 30, 2023

Very nice experience. The service desk was kind and courteous. And the replacement of the purge valve took only 45 minutes which was very appreciated. More

by pcozza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isamar Diaz
Jun 02, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 27, 2023

The work performed by the Dealership is top notch and I am pleased with the service I received. More

by Klsenese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Tena
May 30, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 25, 2023

Good job. Job well done great service some of the staff are very nice. K More

by Cfair87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Jordan Jr
May 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 24, 2023

Carolina is always helpful and pleasant. She even noticed a few light scratches on my car and gave me the name of someone who could fix them if I wanted. More

by g.meyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 24, 2023

I was quoted the repairs would take approximately 1 1/2 hours. the work took over 3 hours. My vehicle was returned to me filthy. There were large bird droppings on the vehicle from wherever they parked it. More

by mpwbaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia Tena
May 26, 2023 -

Advantage Chevrolet of Hodgkins responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 26, 2023 -

mpwbaw responded

I was offered a free car wash the next time I would be in the area. Should not have had to wash my car after I picked up my car in the first place. Besides how long would I have to wait to have my car washed anyways? Not worth the hassle of dropping my car off and waiting till they got around to washing it. No thanks.

May 24, 2023

Waiting too long for repair. Service person didn’t give update regarding delay. Had to question myself about what was taking so long. More

by jpierce125
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Tena
May 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for the feedback! I appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. We look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 24, 2023

Thank you for your service and our car was taken care of for our oil~change & tire rotation. More

by Sandy040709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Sandy, thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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