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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,054 Reviews

2,054 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 17, 2023

Bad services provided. I took my car to get the oil changed but it looks that it wasn’t done. Liars More

by Medina10977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patryk Wyrazik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 17, 2023

Super bad experience, my transmission is still bad, they broke my antenna, a car cover, scratched my hood, discarded used tires (with a discount for 4 others). I don't know what is happening in my truck, or More

by ardhiyas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Oct 17, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us, Ardhiyas. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 17, 2023

Ever since 2020 when I bought my 2013 Chevy Cruze I have been having my car inspected and oil was changed every 3 months. Have been very happy with the service department. More

by stereogary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isamar Diaz, Cynthia Tena
Oct 19, 2023 -

Advantage Chevrolet of Hodgkins responded

Gary thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 16, 2023

Very professional and did what he said he would definitely use the dealer again in the future More

by VMILLSAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 16, 2023

Excelente trabajo y una eficiencia al recibir mi vehículo. Desgraciadamente no puedo decir lo mismo de la señorita que nos entregó el vehículo.. le falta un poco más de atención y simpatía al client More

by gutier6512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Juan Hernández. El mejor de todos. Muy agradecidos por el trato que tuvo hacia nosotros
Oct 19, 2023 -

Advantage Chevrolet of Hodgkins responded

Nos alegra saber que su visita fue generalmente positiva. Comuníquese conmigo si desea hablar más a fondo de los aspectos menos satisfactorios de su experiencia, para que podamos seguir creciendo como concesionario y brindar un excelente servicio a todo cliente. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 16, 2023

Setting up service was easy and convenient for my schedule. Waiting area was very nice. No issues. More

by FG_1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 16, 2023

Great service at Advantage Chevrolet in Hodgkins. Would reccommend any friend to this dealer now. More

by martyhefler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Advantage Chevrolet of Hodgkins responded

I really appreciate the kind recommendation, Marty. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 13, 2023

Great experience working with the service department. everything went very smoothly . everyone was very helpful. More

by SMAZZUCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Advantage Chevrolet of Hodgkins responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 13, 2023

Good customer service and the wait time was minimal with an appointment was able to get in and out More

by bcortez42816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Advantage Chevrolet of Hodgkins responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs I can assist you with, please don't hesitate to call me or stop by. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 13, 2023

the service advisor is nice and knowledgeable. ., updated me continuously Likes the car wash after the service More

by maharlika5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Advantage Chevrolet of Hodgkins responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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