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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,073 Reviews

2,073 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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December 11, 2024

I’m very disappointed with my recent oil change and tire rotation service appointment. The receiving / write-up agent was very good, however, very disappointed with the mechanic service. More

by GUSTAVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receiving / service write-up agent was very good but not the mechanic who performed the service.
Dec 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Gustavo. I appreciate you sharing your experience regarding the oil change and tire rotation service at Advantage Chevrolet of Hodgkins. I’m glad to hear that the receiving agent provided good service, but I understand your disappointment with the mechanic service. Please feel free to reach out to me directly, as we would like to address your concerns and work towards a resolution. Thank you for allowing us the opportunity to improve. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 11, 2024

I sat for a very long time for an appt oil change. I was overcharged 100.00 for said oil change. My mileage was in imputed wrong and almost sent to carfax . Also had a heated back and forth with anoth More

by 1ofdamacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Serwas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writer that had to drive my car because many couldn’t drive manual
Dec 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback with us. I appreciate you taking the time to discuss your concerns with me and allowing us to resolve them. If you have any other questions or concerns, please feel free to reach out to me directly. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 11, 2024

Jeff was professional and very helpful either explaining what all needed to be done with my car and using the warranty I purchase. More

by jmart2226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm delighted to hear that you had a positive experience with Advantage Chevrolet of Hodgkins. It’s great to know that our team was able to assist you professionally and help with your warranty. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 10, 2024

wonderful service, good customer service, car rides god love my car, employee were friendly and knew about my car More

by CONNIE_ACEVEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our service and that our team was able to assist you effectively. It's fantastic that you love your car! We appreciate your kind words and hope to see you again at Advantage Chevrolet of Hodgkins for any future needs. Enjoy your rides! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 10, 2024

Thanks Felipe and Patrick for the follow up & excellent all around service experience! Would recommend the Advantage Chevy experience. More

by BOSTEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that Patrick and myself provided you with excellent service at Advantage Chevrolet of Hodgkins. Your recommendation means a lot to us! We look forward to seeing you again for any of your automotive needs. Safe travels! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 09, 2024

Great Service Dept and representatives. Service was complete on time. Drop off quick and easy, even received a ride home. Highly recommend Advantage Chevrolet! More

by kringlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your glowing review! We're thrilled to hear that you had a great experience with our service department and that everything went smoothly from drop-off to pick-up. Your recommendation means a lot to us at Advantage Chevrolet of Hodgkins. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 08, 2024

great service department and a great place to buy your next chevy car or truck More

by 7777777777777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bednarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pricsila Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our service department at Advantage Chevrolet of Hodgkins. Your recommendation means a lot to us! We look forward to helping you with your next Chevy car or truck. Come see us again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 06, 2024

Second time that we had to take our vehicle and everyone is very polite . Love the video message when our vehicle was looked at ! Owen was very thorough and explained everything that he was doing. More

by garciadiana8820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you've had a great experience at Advantage Chevrolet of Hodgkins. It's fantastic that you appreciated the video message and found Owen's thoroughness helpful. We value your feedback and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 06, 2024

Great service experience. No issues! Coulda been a little quicker but they did a good job! More

by tello312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We appreciate your recognition of the great service you received at Advantage Chevrolet of Hodgkins. We understand that speed is important, and we're always working to improve our processes. If there's anything else we can assist you with, please feel free to reach out. We look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 05, 2024

They are very caring and professional and good pricing and service and always answering my questions More

by markgable45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Reily
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We appreciate your kind words about our caring and professional team at Advantage Chevrolet of Hodgkins. We're glad to hear that you found our pricing and service satisfactory and that we were able to answer your questions. If you have any other inquiries or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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