Advantage Chevrolet of Hodgkins - Service Center

Although I only got an oil change and maintenance check, I was treated as though I was buying a new car. Carolina was courteous, efficient and knowledgeable. I was treated as a respected customer, which I I was treated as though I was buying a new car. Carolina was courteous, efficient and knowledgeable. I was treated as a respected customer, which I really appreciated. More

Incredibly nice, the maintenance check on my vehicle went very smooth. Professional staffs. Thank you so much. very smooth. Professional staffs. Thank you so much. More

The whole experience was a nightmare and continues to be a nightmare as my car was damaged during the process. The whole saga would take forever to explain. It’s never ending and now I have to bring it in a a nightmare as my car was damaged during the process. The whole saga would take forever to explain. It’s never ending and now I have to bring it in again next week for repairs of 2 dents and scratches. The whole ordeal was very upsetting and isn’t over yet. If you need the whole story and explanation for my frustration feel free to contact me. More

I don't recall meeting Owen Suarez, but everyone I dealt with was very nice. with was very nice. More

Felipe Alvaro is phenomenal at taking care of his customers. He is so understanding when a customer is frustrated. He has helped me in such a way that I have decided to stay with Chevy for my next SU customers. He is so understanding when a customer is frustrated. He has helped me in such a way that I have decided to stay with Chevy for my next SUV. I was thinking of changing to Toyota down the street. More

This is an update from my previous review. After my last experience and review I was immediately contacted by the service center manager, Felipe. He throughly explained why the oil change was After my last experience and review I was immediately contacted by the service center manager, Felipe. He throughly explained why the oil change was actually needed at that time, the GM process and procedure regarding my car issues and what could be a possible issue with the car. Which was very much appreciated! On Monday I went back to the dealership for the follow up that Felipe explained I needed in our phone conversation. They did the checks that the car needed and explained to me what the next steps would be for my car issues. I appreciate the initial callback, the more detailed explanation this visit. I will need to go back to the dealer again once service parts are delivered and I hope to have another positive experience. More

All of the staff took time to to work with me during the time at the shop. Very good visit and my vehicle was returned in the time they said it would be returned. Thanks for all the help. time at the shop. Very good visit and my vehicle was returned in the time they said it would be returned. Thanks for all the help. More

Great service excellent experience. Always the advantage team goes the extra mile to care of their customers. Always the advantage team goes the extra mile to care of their customers. More

The last visit I had, the job was faster than the previous visit. Owen was friendly. previous visit. Owen was friendly. More

Bad services provided. I took my car to get the oil changed but it looks that it wasn’t done. Liars I took my car to get the oil changed but it looks that it wasn’t done. Liars More