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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,023 Reviews

2,023 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 27, 2023

Poor overall. Waited to be greeted for 5 minutes with no other cars in there. No update on my car and far past the time until I called. More

by garrett.j.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Advantage Chevrolet of Hodgkins responded

Garrett, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 24, 2023

Great customer service. They explain what needs to be done or whats getting done to your vehicle. They also offer a video of an inspection of your vehicle. The work done is More

by MORALESDAVID26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Your team atbyour dealership is awesome. Courteous and prompt. Bought a used minivan a few months ago and the whole experience was very good. Would consider going back to the dealership as w More

by jamalm05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 24, 2023

The Mechanic did a thorough job on my truck. Thank you for your hard work. More

by ltdant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 24, 2023

Waited over 4 hours for an oil change that I had an appointment for. Good work on the car, but horrible customer service More

by Lisama0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Nov 27, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you taking the time to share your experience with our service department, Lisa. Here at Advantage Chevrolet of Hodgkins, I like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 22, 2023

It was a bad experience my 2015 Silverado engine is garbage went bad at 90k More

by rayraycpd153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us, Ray. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 22, 2023

good service, good service, good service, good service, good service, good service, good service, good service More

by merohe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 21, 2023

Great dealership all around. I purchase and service all my vehicles at Advantage Chevy and will continue to do so. More

by mike@fandgroofing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Advantage Chevrolet of Hodgkins responded

Mike, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 18, 2023

I always have a good experience here. It is apparent that customer satisfaction is a priority. More

by RODRIGUEZELICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Advantage Chevrolet of Hodgkins responded

Elicia, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 17, 2023

I purchased a vehicle from several states away. The sales representatives were outstanding. Went above and beyond in keeping me updated on the vehicle and answered all my questions. Very importa More

by aj661900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Caitlyn, Dennis
Nov 20, 2023 -

Advantage Chevrolet of Hodgkins responded

At Advantage Chevrolet of Hodgkins, I am always here to make your dreams come true and will be here to help when it’s time for service on your car. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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