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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,912 Reviews

1,912 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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August 28, 2023

The customer service was great. I am upset that I had to buy another battery just after 2 years and still has to pay for my rental and the 90 dollar labor charge. Also I didn’t get More

by mcharles48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 23, 2023

Everyone was nice, friendly and professional. The business had a few waiting rooms that were comfortable with nice chairs, snacks and a television. I was told that the oil change would take about More

by jb009us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 23, 2023

Always great service and Owen knows his stuff! Very knowledgeable and helpful as always! 💗 Highly recommended! More

by mymyst760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Advantage Chevrolet of Hodgkins responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 22, 2023

Work was done quickly and correctly. Carolina was pleasant, helpful, and knowledgeable as always. All and all a very pleasant experience. More

by POLFUSEDJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 22, 2023

We arrived at 7 a. m. and didn't leave until 8:30 am. Waiting room was nice, and treats were a plus. Staff was friendly. More

by vailnico1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 22, 2023

Fantastic service team, I would highly recommend getting your vehicle serviced at Advantage Chevrolet in Hodgkins. More

by aarondonbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianne Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Reidl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcy Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Duran
Aug 24, 2023 -

Advantage Chevrolet of Hodgkins responded

Aaron, thank you for your kind words. We feel our service department is what makes Advantage Chevrolet of Hodgkins special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 18, 2023

The service was were good! It was done in a very fast time.very good job More

by timtobolski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bocchiere
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Sikirica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Heeney, Isamar Diaz
Aug 21, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Advantage Chevrolet of Hodgkins. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 17, 2023

Very professional,kind , very clean,had treat, the staff were friendly helpful kind.just awesome. More

by juanitabandish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Advantage Chevrolet of Hodgkins responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

August 14, 2023

Good service and understanding of service being performed. Also good follow up from them afterwards More

by jolvera23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Advantage Chevrolet of Hodgkins responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 14, 2023

Carolina Wetzel is amazing! She took care of everything, even getting me a nice loaner Equinox. More

by Joeljs66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Advantage Chevrolet of Hodgkins responded

Joel, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. I will pass your kind words along to Carolina. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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