Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,023 Reviews of Advantage Chevrolet of Hodgkins - Service Center
Chris has always been honest with me, which is the most important thing when it comes to vehicle service/maintenance! important thing when it comes to vehicle service/maintenance! More
Friendly, accommodating. They are there when I need them. I have used them a number of times. They are there when I need them. I have used them a number of times. More
Total lack of communication. I brought the car in for an oil change (had an appointment - the oil change took almost 1 hour and 45 minutes. I had to ask about three times. The I brought the car in for an oil change (had an appointment - the oil change took almost 1 hour and 45 minutes. I had to ask about three times. The first time I was told I'd be notified when it was ready. The second time I was told it was in the car wash, but then when he went to check it was still being worked on. I told him to for4get the car wash since it was raining. He told me 15 minutes. In 25 minutes I had to go again to ask and he said it was in the car wash. When I got the car, I was told to drive thru the garage. Both of my side mirrors where moved in so I had to get out and fix them. On top of this, I asked if he could check to see why my outlets for my HDMI cord weren't working. He told me it would be $189 to check. I said to forget it. Later when I checked on the car he said there was a small leak, did I want him to tell me where it was coming from. I said sure and then he told me it would be $189, and I said to forget it. My experience was so poor that I won't go back to Advantage for anything including another purchase. The only reason I gave it 2 stars was cause I believe my oil was changed. The people at the desk inside were not helpful, and the people inside the garage were not helpful. More
Excelente servicio , puntualidad calidad trato personal servicio rápido. Todo a tiempo muy contento de todo servicio rápido. Todo a tiempo muy contento de todo More
Check in person was polite and informed me realistically how long the process would be. how long the process would be. More
Great and welcoming. The only issue is the time it takes for service can be a bit long The only issue is the time it takes for service can be a bit long More
I was told by CW she would give $150 off my bill and didn't. didn't. More
These guys stand by their word. Been with them since 2018. Two new cars and one used car. I’ll be back next year for a car for my mother. Been with them since 2018. Two new cars and one used car. I’ll be back next year for a car for my mother. More
Great 1st experience. Staff was friendly and communicated well. Received exactly what I was expecting. Would recommend anyone to go there. Staff was friendly and communicated well. Received exactly what I was expecting. Would recommend anyone to go there. More