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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,023 Reviews

2,023 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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December 23, 2023

Pricey, nice service, decent customer service, I like the option of video to see the tech inspecting the vehicle 👍 More

by SOUL1SISTA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 22, 2023

Great service. Would recommend, I have been using their service for years. Nice helpful people. More

by drewbmclaughlin
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Drew, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 22, 2023

Patryk was very professional and explained everything about my vehicle in detail. My vehicle was returned to me in satisfactory condition. I have no complaints. More

by mfouche2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Hello and thank you for your kind words. I am very happy to hear that Patryk was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 21, 2023

It was a great service, knowledgeable people, courtesy. Thankful they took good care of me. More

by mburke4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of his name, but he was the manager manager on duty
Dec 22, 2023 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 20, 2023

Service was good and they were very helpful. Service was performed in a timely manner. More

by szg5818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate your kind words about our service team. Thank you for choosing Advantage Chevrolet of Hodgkins for your vehicle needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 20, 2023

They are very helpful and always have an answer to everything. Very polite people. Never disappoints. More

by Leslye Betancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review, Leslye! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

Dec 22, 2023 -

Advantage Chevrolet of Hodgkins responded

Leslye, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 19, 2023

Owen was an exceptional advisor in regard to helping us with service on our Impala. He addressed all of my concerns with Impala, I had to have service on our Impala to replace the water pump for $1000. It More

by SAM.ANGUIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Advantage Chevrolet of Hodgkins responded

Sam, it’s great to know that Owen provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 18, 2023

Chris and Frank are awesome. Thank you for keeping my family safe on the road. More

by CRHINEBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review and shout-outs for both Chris and Frank! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 16, 2023

There is more than one thing wrong with this service department that left them unable to install a muffler for $1400 and a 4 wheel drive actuator on a 2017 Year Mon. After checking my vehicle in for a More

by dave_urbanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doesn’t matter
Dec 18, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us, Dave. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 16, 2023

I was pleased with my time at Advantage. The staff was nice and i was able to get my new vehicle. More

by cinnabun85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Grant
Dec 18, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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