Advantage Chevrolet of Hodgkins - Service Center

Chris and Frank are awesome. Thank you for keeping my family safe on the road. Thank you for keeping my family safe on the road. More

There is more than one thing wrong with this service department that left them unable to install a muffler for $1400 and a 4 wheel drive actuator on a 2017 Year Mon. After checking my vehicle in for a department that left them unable to install a muffler for $1400 and a 4 wheel drive actuator on a 2017 Year Mon. After checking my vehicle in for a strange rattle I received a video from the technician about the necessary repairs. None of the links for the video worked to authorize the service or contact the representative. I attempt to call, voice mail. Approximately 4 hours later I received a call from service outlining the repairs needed. And was told parts would take a week. I left the vehicle. A week later I get a call they don’t have the parts, don’t know where the parts are and have no idea when the parts will arrive, at all. I picked up the vehicle, where they said they would call me when the parts came in, drove down the block to Fair muffler shop where I was told I had a dangerous condition with a large leak in the exhaust pipe which they repaired for $110 and told me I didn’t need anything else for the exhaust. More

I was pleased with my time at Advantage. The staff was nice and i was able to get my new vehicle. The staff was nice and i was able to get my new vehicle. More

Chris has always been honest with me, which is the most important thing when it comes to vehicle service/maintenance! important thing when it comes to vehicle service/maintenance! More

Friendly, accommodating. They are there when I need them. I have used them a number of times. They are there when I need them. I have used them a number of times. More

Total lack of communication. I brought the car in for an oil change (had an appointment - the oil change took almost 1 hour and 45 minutes. I had to ask about three times. The I brought the car in for an oil change (had an appointment - the oil change took almost 1 hour and 45 minutes. I had to ask about three times. The first time I was told I'd be notified when it was ready. The second time I was told it was in the car wash, but then when he went to check it was still being worked on. I told him to for4get the car wash since it was raining. He told me 15 minutes. In 25 minutes I had to go again to ask and he said it was in the car wash. When I got the car, I was told to drive thru the garage. Both of my side mirrors where moved in so I had to get out and fix them. On top of this, I asked if he could check to see why my outlets for my HDMI cord weren't working. He told me it would be $189 to check. I said to forget it. Later when I checked on the car he said there was a small leak, did I want him to tell me where it was coming from. I said sure and then he told me it would be $189, and I said to forget it. My experience was so poor that I won't go back to Advantage for anything including another purchase. The only reason I gave it 2 stars was cause I believe my oil was changed. The people at the desk inside were not helpful, and the people inside the garage were not helpful. More

Excelente servicio , puntualidad calidad trato personal servicio rápido. Todo a tiempo muy contento de todo servicio rápido. Todo a tiempo muy contento de todo More

Check in person was polite and informed me realistically how long the process would be. how long the process would be. More

Great and welcoming. The only issue is the time it takes for service can be a bit long The only issue is the time it takes for service can be a bit long More

I was told by CW she would give $150 off my bill and didn't. didn't. More