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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,912 Reviews

1,912 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 27, 2023

Incredibly nice, the maintenance check on my vehicle went very smooth. Professional staffs. Thank you so much. More

by COGHOMEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Advantage Chevrolet of Hodgkins. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 26, 2023

I don't recall meeting Owen Suarez, but everyone I dealt with was very nice. More

by srginley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 25, 2023

The whole experience was a nightmare and continues to be a nightmare as my car was damaged during the process. The whole saga would take forever to explain. It’s never ending and now I have to bring it in a More

by cindyt53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Oct 29, 2023 -

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

October 25, 2023

Felipe Alvaro is phenomenal at taking care of his customers. He is so understanding when a customer is frustrated. He has helped me in such a way that I have decided to stay with Chevy for my next SU More

by gnanno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Felipe able to satisfy that and earn your trust. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 20, 2023

This is an update from my previous review. After my last experience and review I was immediately contacted by the service center manager, Felipe. He throughly explained why the oil change was More

by krislove8214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback, Kris. We always strive to meet the needs of our customers no matter the situation, and I appreciate you giving us the chance to make things right. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 20, 2023

All of the staff took time to to work with me during the time at the shop. Very good visit and my vehicle was returned in the time they said it would be returned. Thanks for all the help. More

by wwh2255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate your kind words about our service team. Thank you for choosing Advantage Chevrolet of Hodgkins for your vehicle needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 18, 2023

Great service excellent experience. Always the advantage team goes the extra mile to care of their customers. More

by tchiquito48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Advantage Chevrolet of Hodgkins responded

At Advantage Chevrolet of Hodgkins, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 18, 2023

The last visit I had, the job was faster than the previous visit. Owen was friendly. More

by lamdaughenbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for this review of our service center. We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 17, 2023

Ever since 2020 when I bought my 2013 Chevy Cruze I have been having my car inspected and oil was changed every 3 months. Have been very happy with the service department. More

by stereogary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isamar Diaz, Cynthia Tena
Oct 19, 2023 -

Advantage Chevrolet of Hodgkins responded

Gary thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 17, 2023

Bad services provided. I took my car to get the oil changed but it looks that it wasn’t done. Liars More

by Medina10977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patryk Wyrazik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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