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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,912 Reviews

1,912 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 09, 2023

Outstanding Sales Experience! Kudos to the team for respecting my time! Will certainly recommend this store! More

by marauders66
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 07, 2023

Have been coming to Advantage, various cars, since 2009, repair and preventative maintenance always good experience.. More

by BIFF9436
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 05, 2023

Most are very friendly and helpful. They have improved on not keeping customers on hold. More

by creator97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Nov 07, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you with a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 03, 2023

I went in for service and I was treated well by Cynthia. Cynthia was very pleasant to do business with. More

by mikeguti3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Tena
Nov 06, 2023 -

Advantage Chevrolet of Hodgkins responded

Mike, thank you for taking the time to leave us a review and for giving us feedback. I'm glad that Cynthia and the rest of the Advantage Chevrolet of Hodgkins service team were able to work on your car to your standards. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 03, 2023

Purchased car In February I have had to bring my car for warranty service twice. Not very confident in certified used cars. More

by soliver66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience with your car. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your situation. I hope to talk with you soon. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 02, 2023

We worked numbers Made a deal Family friendly I would definitely recommend Joselyn keys for another yearly best seller trophy More

by sergionoe66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Advantage Chevrolet of Hodgkins responded

First and foremost thank you so much for leaving this fantastic review! At Advantage Chevrolet of Hodgkins, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 02, 2023

Patryk was really nice & professional. Great interaction with me and made my service appointment a good experience More

by Calvinbrimley
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Calvin, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Patryk does for Advantage Chevrolet of Hodgkins and our customers. Hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 02, 2023

The staff is always professional, kind and courteous. I’ve never had a bad experience at Advantage Chevrolet. More

by jeffmancilla.jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isamar Diaz, Cynthia Tena
Nov 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Jeff, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 01, 2023

I took the car once because of a noise I took it a second time for the same noise and they actually fixed it but they hit my car door , I realized the day I picked it up and I know the car wasn’t like that b More

by lopezberenice331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Berenice, the experience you described is not reflective of our standards of customer service. Please know we take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 30, 2023

Although I only got an oil change and maintenance check, I was treated as though I was buying a new car. Carolina was courteous, efficient and knowledgeable. I was treated as a respected customer, which I More

by Al Winkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out Al! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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