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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,006 Reviews

2,006 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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January 20, 2024

Brought in truck in for oil change and asked if they can check small oil leak on vehicle service tech didn’t see it until I told him were it was could have seen when he was adding oil service writer had le More

by renebarrios09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Advantage Chevrolet of Hodgkins responded

Rene, I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 19, 2024

Advantage Chevrolet is extremely clean and organized. From the minute I arrived everyone was friendly, courteous and respectful. There was no waiting time and the process is so advanced and impressive, More

by born2disco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey
Jan 22, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for putting your trust in Advantage Chevrolet of Hodgkins! We pride ourselves in our service department’s ability to provide world-class customer service. wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 19, 2024

The only issue I had was getting a shuttle I waited one hour to get a ride home and another hour getting a ride back More

by jlmwwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 19, 2024

Quickly repaired issue with power steering and received vehicle back in a couple of hours More

by SCOTTDZELINKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for this glowing review of our service center, Scott! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 18, 2024

Evert and everyone was great! Work done in less than an hour. Everyone I came in contact with was great! 2nd time there, I live in Michigan and will certainly be back!! Thank More

by flydaddy48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 18, 2024

Good Service. I am just wondering when will my Chevy stop telling me I need to schedule a service call for the recall I had fixed. More

by mbcuttill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 17, 2024

I just purchased car #2 in December from Cyril. I highly recommend working with him & the dealership altogether they will not disappoint you. More

by kimberlyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyril Oghomeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us, Kimberly! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 17, 2024

Jeff in Service did a great job! He was able to get my Tahoe serviced even though I did not have an appointment. Kept me updated throughout and was very fast. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 20, 2024 -

Advantage Chevrolet of Hodgkins responded

Hi Matt, and thank you for this great review! We're happy to hear that Jeff took care of you! They are a great asset and we appreciate all that they do. Please let us know if there is anything else that we can assist you with. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 16, 2024

Carolina took care of me as soon as I pulled in. Handled all paperwork quickly and efficiently. First time I had the inspection video of what was checked and what they were doing on my vehicle. G More

by BUDANDBETTY136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to write such great feedback, Bud and Betty. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Carolina was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 15, 2024

Jeff was very professional and helpful. My car was done quickly and I was very happy with my service. More

by chickendance75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 20, 2024 -

Advantage Chevrolet of Hodgkins responded

Thanks for your outstanding review! I'm very happy to hear that Jeff was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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