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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,003 Reviews

2,003 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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February 04, 2024

No more this dealership or any other chevy dealership got in again with new problem on 11 months old vehicle with 10K miles for screaming actuators again quality gm build and on top of that got charge over $ More

by GREG P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Greg. Here at Advantage Chevrolet of Hodgkins, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 01, 2024

Quick and professional! Extremely helpful and informative. Owen even have quick maintenance tips. Thank you! More

by jlmcneil2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bednarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cederblad, Isamar Diaz
Feb 02, 2024 -

Advantage Chevrolet of Hodgkins responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 01, 2024

Its a great place to go and get work done your car worked on. A great place to get a vehicle. The customer service is great. More

by thomascentano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 01, 2024

Owen was very helpful and informed about my situation! He made sure all of my vehicle repair needs were met and in a efficient manner. More

by sotirios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Owen went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 31, 2024

Patrick offer awesome service on Saturday. He made sure that I understood the package that were offer.⭐⭐⭐⭐⭐ More

by dbarker126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Patrick was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 30, 2024

Great customer service, good communication and explanation of service. The team of Advantage is second to none More

by Sam&Rina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Grant
Feb 01, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 29, 2024

Very professional , very experienced, clean shop, clean waiting room as well. Provide over good service overall More

by toma134
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bednarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cederblad, Isamar Diaz
Feb 01, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 29, 2024

We love everyone at Advantage - from Jeff to Josh! We are so lucky to have them taking care of our cars! Thank you! More

by AGRIGSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 01, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 29, 2024

You cannot go wrong with the service department at this dealership, this was my fifth visit. Jeff was professional and friendly. I had several questions about my oil change and tires. He quickly answered a More

by astro102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 01, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. I feel our service department is what makes Advantage Chevrolet of Hodgkins special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 26, 2024

Very professional, individual informed me what was going on and made sure nothing else was wrong with the vehicle. Identified the problem very swiftly and answered all my questions & concerns, was very help More

by hdaniel017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Advantage Chevrolet of Hodgkins and we look forward to your continued business! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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