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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,997 Reviews

1,997 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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February 26, 2024

Excellent response to my vehicles negative downtime. Owen Suarez was very patient explaining the repair time and charges. Owen was also very professional with past concerns which is why I have returned More

by SAM.ANGUIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Advantage Chevrolet of Hodgkins responded

Sam, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 23, 2024

This is my 2nd purchase at Advantage and if all goes well I will make a third! More

by lrclark6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martinez, Juan
Feb 23, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 23, 2024

I went in for a required recall and everything was completed efficiently. I also had my radio checked for a malfunction. More

by dianalynn.dipierro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Advantage Chevrolet of Hodgkins responded

I appreciate your kind words. I am glad that we could get your vehicle fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! I look forward to your next visit. Take care. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 23, 2024

Es un buen lugar para comprar gente muy amable y ayudan en lo que necesites More

by anamorita520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Apreciamos sus amables comentarios, Ana. Por favor, háganos saber si usted tiene alguna pregunta! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 23, 2024

The entire process to get our vehicle serviced was seamless. I was able to call and quickly get an appointment and all throughout the repair, our service advisor, Jeff Serwas, kept us informed. The vi More

by AISHA.STASKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Serwas
Feb 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Aisha, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 22, 2024

Great customer service. Good communication. Video description was good. And Job well done thank you More

by KATDIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Advantage Chevrolet of Hodgkins responded

Kat, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 22, 2024

Overall good experience, Will recommend and return for service and maintenance the wait was much more shorter than previous visits so def improving! More

by VRMARTINEZ73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 22, 2024

Professional, friendly, courteous, knowledgeable, and fast service. Appreciated the up to date service and video. Also, the extra special service of washing my car. More

by vickimarie_y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Advantage Chevrolet of Hodgkins responded

Vicki, I am glad to hear you enjoyed your recent visit to our service department. At Advantage Chevrolet of Hodgkins we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 22, 2024

Dealership has convenient hours and prompt service staff . Unfortunately my car will still have some problems and I cannot afford to purchase a new car More

by ZAJECKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Advantage Chevrolet of Hodgkins responded

I am disappointed to hear that you feel your needs were not met during your recent visit with us. Your feedback will be reviewed with my team, and I would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 22, 2024

Owen was very helpful and provided service updates. . Everyone at Advantage Chevrolet is pleasant and courteous. More

by Sandy K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Advantage Chevrolet of Hodgkins responded

Hello Sandy, and thank you for your kind words! Owen is a great asset and I am glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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