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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,997 Reviews

1,997 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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March 06, 2024

Thank you alp for the great customer service and support, thank you thank you all! More

by melvint.2578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Advantage Chevrolet of Hodgkins responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 04, 2024

I always have a great experience when I visit. I have had great customer service and never had any issues with the work they perform. More

by snipsnsnails05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for taking the time to give our dealership such an excellent star rating. It helps me to know that we are meeting the needs of our customers. If there is anything else that I can do to help you with regard to your vehicle, please feel free to let me know. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 01, 2024

Great customer service, open to any concerns / questions you may have even after receiving services.. I have worked with Patryck in the past, this time with Jeff but I don't see his name below. Thank you More

by marthaguerrero316
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Advantage Chevrolet of Hodgkins responded

Hi Martha, and thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Advantage Chevrolet of Hodgkins. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 01, 2024

Chris is great and his crew is awesome. Customer first attitude When waiting Chris keeps you advised if the progress More

by davea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Advantage Chevrolet of Hodgkins responded

Davea, thank you for taking the time to share your feedback. Each employee is a valued member of the Advantage Chevrolet of Hodgkins team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 29, 2024

The dealership is nice, waiting area is nice, people were very pleasant and very nice More

by 517haynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
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Mar 01, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 28, 2024

Owen is good at what he does taking care of my visit professionally. The service I had done was the best, in and out in less then 4 hours, and for dealer service, Advantage Chevrolet is at the top of More

by Klsenese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the awesome feedback! Owen is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 27, 2024

I took my 2023 silverado for service and they scratch the side door. Months prior I took my truck to get ceramic coated. They told me that they were going to take care of it by painting the door and add cer More

by joseguzmanruiz12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patryk Wyrazik
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Advantage Chevrolet of Hodgkins responded

Jose, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 26, 2024

He did a good job, made me feel good with his communication skills, he answered all my questions and needs on future maintenance. Thank you. - A happy customer More

by Blaine Monteith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us, Blaine! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 26, 2024

Thanks to Chris an d his truck techs they had a problematic truck and stuck with it and got it figured out. More

by akostueck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Advantage Chevrolet of Hodgkins, we value our customers and we look forward to seeing you down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 26, 2024

Great customer service. My family has owned a car from Chevrolet for quite some time. I do trust the workers at this establishment. Would recommend receiving care. More

by delaney.miller00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Advantage Chevrolet of Hodgkins responded

Delaney, thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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