Advantage Chevrolet of Hodgkins - Service Center

I was not satisfied with my service I brought my car in for a oil change when it was time to pick up my vehicle I noticed my front license plate was smashed in and I had damage to my fro I brought my car in for a oil change when it was time to pick up my vehicle I noticed my front license plate was smashed in and I had damage to my front bumper when I asked what happened I was told it probably happened when the car got wash but my car never got wash I paid 60 dollars for a oil change and end up with my front bumper damage not only that the cashier had me waiting to pay why he was on a personal call I must say the service guy Jim Srp is very nice and did try to fix the issue but my car was damage More

Total rip off Every time we take the car in they want to sell us other services. We had a check engine light that came on. before taking the car to the dealer we ha Every time we take the car in they want to sell us other services. We had a check engine light that came on. before taking the car to the dealer we had a friend run a diagnostic test. A code came up that is covered under the engines warranty. We took the car in and the dealer came out and said there was multiple problems. I told them I only wanted them to fix what is covered the warrantee. They wanted to still charge me the diagnostic fee because I didn't have the other work done. Scammers never again !!!!!!!!!!! More

MAJOR RIP OFF I WENT IN FOR A ROUTINE SERVICE. RICK HILLER CAME OUT AND ADVISED ME THE MECHANIC SAID THAT THE FRONT AND REAR DIFFERENTIALS OIL SHOULD BE CHANGED, AN I WENT IN FOR A ROUTINE SERVICE. RICK HILLER CAME OUT AND ADVISED ME THE MECHANIC SAID THAT THE FRONT AND REAR DIFFERENTIALS OIL SHOULD BE CHANGED, AND THE TRANSFER ALSO, AND DOING ALL 3 AT ONE TIME WOULD SAVE ME MONEY, HAD A $40 COUPON HE WOULD GIVE ME. SAID SHOULD BE DONE AT 24,000 AND I HAD 26,350 MILES ON MY 2013 TAHOE. FROM OUR DISCUSSIONS AS I CHECKED IN HE KNEW I HAD WORK DONE IN WYOMING WHERE I LIVE AND AT ADVANTAGE WHICH IS BY MY SISTER'S HOUSE. EVEN WITH AN APPOINTMENT I SAT THERE FOR OVER 3 HOURS WHILE THEY DID THE WORK. MY BROTHER IN LAW TOLD ME I SHOULD NOT HAVE HAD TO DO THE DIFFERENTIALS OR TRANSFER CASE YET. I WENT ON LINE TO THE CHEVY WEBSITE AND THEY SHOULD BE DONE EVERY 100,000 MILES. IN OTHER WORDS, I TRUSTED A CHEVY DEALERSHIP AND THEY RIPPED ME OFF. $600 OF MY VACATION MONEY SPENT TRYING TO DO A GOOD JOB OF MAINTAINING MY VEHICLE WHEN IT DID NOT NEED IT. DID NOT KNOW I SHOULD MEMORIZE THE MAINTENANCE SCHEDULE BECAUSE CHEVY DEALERSHIPS WILL LIE AND RIP YOU OFF. ADVANTAGE CLAIMS THEY DO IT THAT WAY ALL THE TIME NO MATTER WHAT CHEVY SAYS. SO THEY GET $2400 PER 100,000 MILES COMPARED TO HONEST DEALERSHIPS THAT GET $600. SO THEIR CUSTOMERS PAY AN EXTRA $1800 PER 100,000 ON NEW VEHICLES. NOT TO MENTION THEY BAD MOUTHED MY WYOMING DEALERSHIP SAYING THEY SHOULD HAVE DONE IT AND KNOWN BETTER TO DO IT ON MY LAST SERVICE. I CALLED MY DEALERSHIP AND DID NOT TELL THEM WHY I WAS ASKING, THEY QUOTED THE CHEVY MAINTENANCE SCHEDULE FROM CHEVY. **AND**THEY TOOK OUT APPROX. 12 PSI OUT OF EACH TIRE, SO MY TIRES WITH 51 PSI MAX HAD APPROX. 35 LBS. IN THEM. I HAD TO STOP AND FILL MY TIRES AFTER THEY TOOK AIR OUT. **AND**THEY FAILED TO RESET THE OIL CHANGE DUE/PERCENTAGE GAUGE, SO DID THEY REALLY DO ANY WORK, OR DID I SIT THERE FOR 3 PLUS HOURS FOR NOTHING. I HAVE ZERO FAITH OR TRUST IN THIS DEALERSHIP AND I WILL NEVER BE BACK. I WILL GET MY TAHOE SERVICED AT A DRIVE THRU 10 MINUTE LUBE TYPE OF PLACE BEFORE I GO BACK THERE. More

Very bad experience I went to service with check engine light they told me $130for diagnostic but it will be applied towards repair. They called me few minutes later wit I went to service with check engine light they told me $130for diagnostic but it will be applied towards repair. They called me few minutes later with oxigon sensor and told me $500 for repair. I told them that ther is something wrong because oxygen sensor is like$ 85 and is easy to replace , service guy told me its $250part and 2 hours of work. So I decline it I went next day and talk supervisor the price of part with labor went to $150 ( that is what I was thinking ) but now it's plus $130 for diagnostic that the say they would apapplie towards repair . More

My home away from home The staff at Advantage Chevrolet in Hodgkins, Illinois are the true definition of excellence. They do not only do perfect sales and service, but they The staff at Advantage Chevrolet in Hodgkins, Illinois are the true definition of excellence. They do not only do perfect sales and service, but they make you feel as if you are at home and part of their family. It is truly a great experience to deal with such experts in the automotive business that caters to your every need in the sell of your car and the maintenance is such a refreshing feeling. The staff is not only great at giving you information on everything that GM has to offer but also clubs, events and even after market things that you may want for your car. They are the best Dealership that I have ever done business with. I have to take my hat off to Ms. Krystal Roberts. I noticed how She was in every department making sure that every customer was happy and department was working smoothly. More

Great Service Department I recently bought two new Chevy cars about a year ago. I had a window trim part that came off when I was driving down I55. I took it back to the deale I recently bought two new Chevy cars about a year ago. I had a window trim part that came off when I was driving down I55. I took it back to the dealership I bought it to have the new part installed which only snapped on. I sat in that dealership for 3+ hours. After that I refused to take my car back there for service so then on my first oil change I took it to Advantage Chevy I was informed at the time of the write up about 1 1/2 hours which it took less. So the follow weeks I brought my wife car in for the same thing and same great service. I always been dealing with Katie and Jim. If I heard correct they are short on service advisors and these two are doing a great job with handling all customers with great service. I currently work for JB Hunt Transport in Chicago on Archer and 47th we have 12+ Chevy pick up trucks that we use in maintenance department which because of the great service I got while taking my personal cars to Advantage. I spoke with my people and we now service our trucks there thanks to the great service provided by Katie and Jim... Keep up the great work... More

An unexpected blessing I took my 2008 Impala in for a an oil change and the greeter shared information with me regarding the Vehicle exchange program. She then asked if I w I took my 2008 Impala in for a an oil change and the greeter shared information with me regarding the Vehicle exchange program. She then asked if I would be willing to listen to someone and see what can be offered for my vehicle and introduced me to Chad Fensin whom really worked with me to get the monthly payment I was looking for nd I left with a 2015 Impala. Chad was great in the service he proved and answered any questions I had, I was most surprised when I receive a follow up phone call from Chad the evening I purchased my vehicle. I also was serviced by Charlie Munoz and Mark Ott. I can say I am pleased with my experience and the purchase I made today. I would recommend Advantage Chevrolet to anyone. More