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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,184 Reviews

2,184 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 04, 2020

Felipe and Carolina were amazing!!! The only reason I have bought 3 Tahoe’s is because if the service we receive from Felipe and Carolina helped this last appointment and was on top of it and very respon More

by irvineanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe and Carolina
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 03, 2020

They are always helpful and professional. The car is always clean when I pick it up. I really like how easy it is to make an appointment. The text updates are great. More

by nanfromfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 03, 2020

Service was awesome— but I believe this must be the 3rd survey I have done thus far for this dealership—- it’s confusing when I take my other vehicles in for service at other dealerships within the same we More

by kicker632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak, Joe Budz, Joel Pavlik
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 03, 2020

It's good knowing that people can speake both languages spanish we had a good communication about the sale...I really do recommend this dealer to my friend good job!!! More

by jrcastillo141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Bear
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 03, 2020

Terrible service, sale guy lied. Nobody helps after they lie to me about licenses plates, sale guy lie about license plate he have me driving with wrong plates. More

by jorgecas2702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Krystal Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jaeger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Harskey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianne Gentile
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail Thompson, Mark Sperlak, Kim Galbraith
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

Nov 05, 2020 -

jorgecas2702 responded

I’m here 708 724 3053

November 02, 2020

This is the first time I had a so/so experience. had an appointment but my car sat out front for the first hour. 3 hours later it was done, but I got in the car and the check engine light was on. Had to go More

by JEREMY60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 02, 2020

I didn't want tire rotation during this visit. Note was left on service request sheet. Over all I believe the service was done professionally More

by jdawg00712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 02, 2020

Very happy about how fast they get you in and out. Very friendly and courteous. I love the text messages to inform you if you would like anything else done. More

by ronkirchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 31, 2020

Everyone was prompt and courteous and kept me well informed on the progress and services being performed on my car. Would highly recommend to others. More

by eprince1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 30, 2020

very helpful helped me with my recall to get my car back on the same day and I ride back home thanks have a good day! More

by SUSAN.JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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