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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,184 Reviews

2,184 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 06, 2020

Fair pricing, helpful people, delivered as promised. Pretty simple formula for a successful dealership. 1st time using the shuttle service, that was very helpful, friendly driver. More

by ladylock9545
Recommend Dealer
Yes
Employees Worked With
female service writer, might have been Valerie
Nov 06, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 05, 2020

I will never buy another car from advantage let alone another Chevrolet. I been having reoccurring issues with my impala since I first got it then for them to act as if they couldn't tell if my work was More

by williamsdemetrius27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth Toms
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you sharing your experience with Advantage Chevrolet of Hodgkins. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 05, 2020

I made an appointment to get a oil change and tire rotation,they told me it would take about an hour and a half and it did everyone was so nice there in the service dept. More

by BARBIEH1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 05, 2020

Good service, but takes too long for servicing a vehicle. Next time I will need to drop off vehicle. While a nice facility, no one has multiple hours to wait. More

by kkryscio
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Nov 06, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 05, 2020

Not great. Still waiting to hear back about my transmission problems and inadvertent collision alarm warning issues. Brought my new Colorado in with less than 2,800 miles. After they pulled it int More

by gemerson1966
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robert
Nov 09, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 04, 2020

I got an oil change on Saturday and never received a car wash. Never had an issue before when bringing in my car for service because I always received a car wash when I got my service done so not sure what More

by VIVIS2325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Galbraith
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

Providing top notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 04, 2020

Good customer service..very dependable and knowledgeable..love doing business with the dealership always have what i need and want out of a car.. the best dealership More

by sexydreadz32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak, Mike Krupinski
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 04, 2020

Great service it’s just the wait, it’s too long, that’s something that needs to be fixed immediately but overall everything else was great I’ll love to get another vehicle from your Dealership. More

by Jamareya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 04, 2020

Very courteous staff. Very clean facility . Really liked the video of work being done! Also appreciated the the inspection of tires, brakes engine and under carriage!! More

by mrkrod88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin/Valerie
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 04, 2020

Had my car towed in with a blown tire. Did an inspection and installed two new tires in a timely matter. The service person was very helpful. More

by KENNYSCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Krupinski
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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