Advantage Chevrolet of Hodgkins - Service Center

Great experience I would like to give 6 stars to Valerie..she has been so helpful over the past year with getting my car serviced and now helping me to get a brand new I would like to give 6 stars to Valerie..she has been so helpful over the past year with getting my car serviced and now helping me to get a brand new car. She is a gem! More

My Experience at Advantage Chevy. First time at Advantage Chevy, came in for recall on my 2010 Malibu. First was greeted by Alicia Montes who made me fill very comfortable. She showe First time at Advantage Chevy, came in for recall on my 2010 Malibu. First was greeted by Alicia Montes who made me fill very comfortable. She showed me around the place and was great. She even came to see me the second time I was at Advantage. Next she introduced me to Tom Hackett in sales who was the best salesman I ever had. He also made me fill very comfortable and I would go back to in a minute for another car. I came in with a 2010 and left with a brand new 2014, he's the best. I came back and Tom Hackett introduced me to Mark Ott who too was the best and took very good care of me and also returned my call. I'm very, very satisfied, Ed Wolak, jr. More

Good experience My experience at advantage Chevrolet was very good. I got what I expected. Very courteous treatment. My sales person was excellent. Chad Fensin was my My experience at advantage Chevrolet was very good. I got what I expected. Very courteous treatment. My sales person was excellent. Chad Fensin was my salesman. More

Reinaldo Happy Man I would like to thank Nick Chavez for an awesome job he help my husband and I to get a new car. He worked very hard on helping us qualified for I would like to thank Nick Chavez for an awesome job he help my husband and I to get a new car. He worked very hard on helping us qualified for a car. And thank god and Nick for helping us. . We are very happy with our vehicle and the great price you gave us. Over all I want to thank Nick Chavez for having lots for patient with our insurance. thanks so much Nick and thank you for everything. I would recommend anyone to go see him More

Service Fail I recently ended up at Advantage Chevrolet while taking my daughter back to college in Indiana. The voltage on my 2012 Avalanche had dropped significa I recently ended up at Advantage Chevrolet while taking my daughter back to college in Indiana. The voltage on my 2012 Avalanche had dropped significantly. It had done this the day before too and the truck had begun running rough. I thought it might be my high output alternator acting up, so I had my original factory alternator put back in. That was when it acted up near Advantage. I told them what was going on. They told me it would be about 5 hours before someone could look at it, but they were going to put one of their good electrical techs on it. I ended up leaving the truck there and continued onto Indiana in another one of my vehicles. After 24 hours of my vehicle being in their shop I was told that it was my alternator. They put in a high output GM alternator into my truck at the cost of $720.91. I picked up my truck the next day and took it home. Within a couple of days I was once again losing voltage. I took it and had the battery checked. It tested at 65%. I replaced the battery, and I have had no issues since. It appears based on their paperwork that the battery was never tested. Based on the status of the battery it also seems that my alternator was not the issue which was confirmed when they told me that my factory alternator tested fine. I contacted their Service Manager Len Paluch to discuss my service. Two days later I received a call from a gentleman named Jim. I am assuming he was from service. He apologized about the issues with my truck and was happy to hear that I got "the Gremlins out of my truck." He also said that they should have checked my battery and speculated that maybe there was something wrong with their testing equipment, but that is as far as he went. At no point in time did he offer to refund all or even a portion of this unneeded part. I have been informed that there are systems in place for situations like this where GM can cover things like this under some warranty when their dealerships drop the ball. I mentioned this to Jim and pretty much got no response. I am annoyed that they aren't stepping up to take care of this repair. I am also angry that their Service Manager, Len Paluch, didn't think my complaint was important enough for him to call me back. I will continue to pursue this complaint with GM. Very disappointed in this dealership as a long time Chevrolet owner. More

Great Service!! I loved my visit to this dealership. Joslynn Keys helped me get my first note when no other dealership would help! They have AMAZING service! I loved my visit to this dealership. Joslynn Keys helped me get my first note when no other dealership would help! They have AMAZING service! More

Great experience !! I really like advantage Chevrolet of hodgkins. They are very nice there and help u out with anything you need. If u need a good sales Consultant u mus I really like advantage Chevrolet of hodgkins. They are very nice there and help u out with anything you need. If u need a good sales Consultant u must see Omar shakhwar he is a very nice guy . More