Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
1,994 Reviews of Advantage Chevrolet of Hodgkins - Service Center
Brought my car in for an oil change and tire rotation and the mechanics PURPOSELY SABOTAGED my vehicle. I have the before video inspection showing absolutely NOTHING wrong but after the oil change the water the mechanics PURPOSELY SABOTAGED my vehicle. I have the before video inspection showing absolutely NOTHING wrong but after the oil change the water pump “gave out” instantly I couldn’t even drive it home!!! There were grinding noises, smoke coming from under the hood, and fluids leaking out everywhere!! Had to leave the vehicle overnight so they could look at it in the morning. Spoke with the manager and after another video was sent showing miraculously the oil pump “gave out”. I have the before and after videos as proof that this mechanic purposely sabotaged my truck. My truck was perfectly fine and brought in for an oil change and 2 hours later needed thousands of dollars in repair. I will never return to this place. I will tell everyone how you scammed me and I will be reporting this to my extended warranty company as well. You are scamming customers and the warranty company and they need to do an investigation. If it was the water pump why then did the serpentine belt get replaced and charged to the warranty company??? I should also report this to the local news because what you are doing is unlawful and you should be held accountable and stopped. More
The service department at Advantage has gone above and beyond the normal expectations of a dealership service department. beyond the normal expectations of a dealership service department. More
I had contact only with Owen Suarez coming in and going out. He was highly professional, helpful, courteous and highly knowledgeable with my car issues. I was provided with a loaner car overnight. So glad out. He was highly professional, helpful, courteous and highly knowledgeable with my car issues. I was provided with a loaner car overnight. So glad I still had an extended warranty which was honored. Service was great as always. Very pleased! More
Advantage Chevrolet of Hodgkins work every hard to find out what the problem was with the trailer brake control. They told me that I would need to bring the trailer in with the truck to find out what the p out what the problem was with the trailer brake control. They told me that I would need to bring the trailer in with the truck to find out what the problem was. So I did bring the trailer and truck in and they sand me over to the truck center and had Chris Wetzel check out the brake controller problem it turned out that the cluster panel was bad. So they order a new cluster panel and installed it the problem has been resolved trailer brakes are working fine! More
Polite and very informative. He explained everything and including pricing. Walked me to the door. He explained everything and including pricing. Walked me to the door. More
Advantage Chevy Hodgkins consistently delivers exceptional services for both my Chevrolet vehicles. Carolina was great. I am so glad the mechanic found that leak in my radiator. I brought it in fo exceptional services for both my Chevrolet vehicles. Carolina was great. I am so glad the mechanic found that leak in my radiator. I brought it in for an oil change More
I was very surprised at how quick and painless the process was. My wife and I are happy with our purchase. What made it better was that Dennis from finance explained everything such as the warranty,mi process was. My wife and I are happy with our purchase. What made it better was that Dennis from finance explained everything such as the warranty,mileage and basically any questions we had regarding our purchase, Hes a cool and friendly dude.I'm definitely going to go back to make my next vehicle purchase. Especially going back to Andrew to help me pick out my next vehicle, Andrew too is a Cool Dude and very knowledgeable. Thanks Advantage for NOT taking advantage of me. More
Always a pleasure bringing my vehicles to the service department and knowing the work will always be done efficiently and effectively! Patryk is the go to guy to take care of all your needs and make sure department and knowing the work will always be done efficiently and effectively! Patryk is the go to guy to take care of all your needs and make sure it gets done! Also the inspection videos are always a plus! More
Everything was fine until I received this request. It won't let me go without writing something. Then why have all the questions if you are going to force me to write a review. It won't let me go without writing something. Then why have all the questions if you are going to force me to write a review. More
Patryk was very respectful, responsive, and helpful through out the entire process. He made my experience the best. through out the entire process. He made my experience the best. More