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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,074 Reviews

2,074 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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August 27, 2024

Was an easy job for oil change. They even washed the car. Was told up to 2 hours but was done in 1. WOW More

by kellybuys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that your oil change at Advantage Chevrolet of Hodgkins was quick and convenient and that you appreciated the car wash. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 26, 2024

Responsiveness of service team is slow. Pricing is exorbitant (specifically the labor charge for a straight forward fix). Very disappointed and makes me question whether to purchase my next More

by kcarm23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We understand your concerns regarding the responsiveness of our service team and our pricing. Your feedback is valuable, and we are committed to improving our services at Advantage Chevrolet of Hodgkins. Please feel free to contact me directly so we can address your specific situation. We appreciate your feedback and hope to regain your trust for any future automotive needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 26, 2024

Is good dealership but I had little noise when I was coming home. Because I didn't have before. But I talk to Patryk and he said something to do with the muffler. I'm waiting for the part. But thanks fo More

by JUANY1817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback about your experience at Advantage Chevrolet of Hodgkins. I'm glad to hear you have been satisfied with our service! I appreciate your understanding regarding the noise issue and I am here to assist you while you wait for the muffler part. Please don't hesitate to reach out if you have any further questions or need assistance. I look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 23, 2024

Jeff Serwas in Service was excellent to work with and he made the experience a positive one. More

by Steve Wolski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Grenfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your review, Steve! We're pleased to hear that you had a positive experience with our service team, particularly with Jeff. At Advantage Chevrolet of Hodgkins, we strive to provide excellent service to all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 23, 2024

Horrible experience. I’ll never return to the Service Center and will never buy another car there. More

by kimmaniek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Salcido
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback. We understand that you had a disappointing experience at our Service Center at Advantage Chevrolet of Hodgkins. Your concerns are important to us, and we appreciate you bringing them to our attention. Please feel free to reach out to me directly so we can address your experience and work towards a better solution. Thank you for your input. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 23, 2024

He was very helpful and showed me the recommended maintenance and the job was taken care of in good time. I have always had a good experience here. More

by johreid55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcy Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Advantage Chevrolet of Hodgkins. It’s great to know that our team was helpful and efficient in taking care of your vehicle's maintenance. We look forward to seeing you again for any future needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 23, 2024

Like always … dealership does an amazing job. It’s timely and great! Definitely took care of me. More

by Secundino2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We truly appreciate your continued support of Advantage Chevrolet of Hodgkins. It’s great to hear that you had a timely and positive experience with us. We look forward to taking care of you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 22, 2024

great service from the minute i got there till my truck service was complete, great experience More

by BOBBY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience at Advantage Chevrolet of Hodgkins from start to finish with your truck service. We appreciate your support and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 22, 2024

Thank you so much to Patrick for all his help and the excellent service he provided. And if I could give him 10 stars for how patient he was with my dad I would 😂🤣 my dad’s always trying to find the be More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you and your dad had such a positive experience with Patrick at Advantage Chevrolet of Hodgkins. It's great to know that he provided excellent service and patience in helping find the best deal. I appreciate your support and look forward to seeing you again soon! 😊 Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

August 22, 2024

Awesome customer service and service! Will continue to visit for repair issues. Thank you to all! More

by mllevsad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I truly appreciate your kind words about the awesome customer service and service you received at Advantage Chevrolet of Hodgkins. I'm glad to hear you plan to visit us for future repair needs, and I look forward to assisting you again. Your satisfaction is our priority! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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