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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,183 Reviews

2,183 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 11, 2020

Very friendly and courtesy at the service department and mechanic got me in and out in a reasonable time keep me posted on the work being done More

by chrome71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak, Joel Pavlik
Nov 12, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 11, 2020

Organized and efficient. The staff is courteous and gas a great attention to detail. They also value the customers time. Worth the drive over for basic maintainance. More

by chicagolarry3377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 11, 2020

My experience at the service department was great and very detail they even text me a video of the service they were performing. They are definitely five stars 👍🏽 More

by big_turk99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 11, 2020

Great service , the personal always ready to help, Mike the manager even waited 20 min after closing to deliver my truck, explained all services and my questions. More

by francosmasonry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 11, 2020

The wait time is ridiculous for a oil change. 2 hours. My appointment was at 11. I had to ask for updates. Didn’t leave until after 1 More

by mcnuttchristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Toms
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 11, 2020

Was treated very well. Didn't realize the great service so so far ahead on everything. Even the Mechanic showing on my phone what he did. Don't remember the names of people that helped me , but thanks to a More

by rottenron2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 10, 2020

Fast service, great staff, in and out within 90 minutes. Best was that the job was done right. car is running perfectly. I'm glad I bought this car with them. More

by jorges1552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Nov 12, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 10, 2020

To whom it may concern,I experience excellent service, To whom it may concern, I experience excellent service, very professional to detail and answered all my questions. Very happy with the service. Thank More

by zaragozajoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Budz, Keving Day, Mike Heeney, Mike Krupinski
Nov 12, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 10, 2020

My overall experience, from scheduling service to checking in my vehicle, was friendly and efficient. I waited for my vehicle, and found the surroundings to be clean and comfortable More

by Firewalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Martinez
Nov 12, 2020 -

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 09, 2020

Everyone was courteous and professional from the time I called Val to schedule my service appointment to Len greeting me and holding the door for me to retrieve my vehicle. I hope that the Roberts Family s More

by MikeS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thank You to Technician Jose, Service Advisors Carolina and Robert as well as their Manager Felipe!, Len Paluch, Valerie Tromiczak
Nov 12, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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