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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,123 Reviews

2,123 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 19, 2020

I took my car in 3 times for me it was the same problem hesitation car dies out my car light turns in as a warning signal I get a warning text also It still at times hesitates I don’t feel secure driving More

by rmireles361
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

Carolina very nice. Tech Erik -had nail in 20 Tahoe tire-have aftermarket valve stem Chevy covers. He put it on new tire. Awesome service! More

by JTLERACZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina,Erik., Valerie Tromiczak
Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for giving us the opportunity to work with you. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

Best,helpful, dealership. Always answering any type of questions I have about the car and willingly tell me when to bring my car for the next service. More

by carlosortiz2398
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda
Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

I have been a customer of this dealership for more than 5 years. I have always been happy with all aspects of the work they do. More

by WAB4237
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak, Joe Budz
Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

service department was very helpful and courteous when trying to find the source of my noise issue, kept me informed the entire time even though it spanned 3 days and two separate events More

by mrpfgorka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for putting your trust in Advantage Chevrolet of Hodgkins! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

First a took my vehicle for an oil change And it took them 5 hrs to complete it.. Second time I took my car they kept it to check a battery from 11a.m sat till Monday and left me with no car for the who More

by nadiar988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcy Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

I am always satisfied because the problems are always fixed and I get advised when something needs to be fixed. One thing though, it's a little bit expensive getting the problem fixed. More

by scm4832
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

Never have an issue getting a service appointment. Work is done quickly and any items of issue are completed. Offered to drive me to and from my work instead of waiting in the service waiting area. Great s More

by mmarkham
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for putting your trust in Advantage Chevrolet of Hodgkins! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

Even though Alex appears to be stretched thin by all the excessive demands upon his limited time and attention, his heart was set on providing the best service he could. I very much appreciate the quality More

by jgsteenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Alex and Julia. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

My vehicle was repaired a lot sooner than I expected which avoided me having to be without a car for no more than a day. More

by FNCROCHA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fabian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for the feedback! We are happy to hear about your positive experience at Advantage Chevrolet of Hodgkins, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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