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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,127 Reviews

2,127 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 04, 2020

I got an oil change on Saturday and never received a car wash. Never had an issue before when bringing in my car for service because I always received a car wash when I got my service done so not sure what More

by VIVIS2325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim Galbraith
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

Providing top notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 04, 2020

Great service it’s just the wait, it’s too long, that’s something that needs to be fixed immediately but overall everything else was great I’ll love to get another vehicle from your Dealership. More

by Jamareya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 03, 2020

Terrible service, sale guy lied. Nobody helps after they lie to me about licenses plates, sale guy lie about license plate he have me driving with wrong plates. More

by jorgecas2702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Krystal Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jaeger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Harskey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianne Gentile
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail Thompson, Mark Sperlak, Kim Galbraith
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

Nov 05, 2020 -

jorgecas2702 responded

I’m here 708 724 3053

November 03, 2020

Service was awesome— but I believe this must be the 3rd survey I have done thus far for this dealership—- it’s confusing when I take my other vehicles in for service at other dealerships within the same we More

by kicker632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak, Joe Budz, Joel Pavlik
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 03, 2020

It's good knowing that people can speake both languages spanish we had a good communication about the sale...I really do recommend this dealer to my friend good job!!! More

by jrcastillo141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Bear
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 03, 2020

Good customer service..very dependable and knowledgeable..love doing business with the dealership always have what i need and want out of a car.. the best dealership More

by sexydreadz32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak, Mike Krupinski
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 03, 2020

Had my car towed in with a blown tire. Did an inspection and installed two new tires in a timely matter. The service person was very helpful. More

by KENNYSCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krupinski
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 03, 2020

They are always helpful and professional. The car is always clean when I pick it up. I really like how easy it is to make an appointment. The text updates are great. More

by nanfromfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 02, 2020

This is the first time I had a so/so experience. had an appointment but my car sat out front for the first hour. 3 hours later it was done, but I got in the car and the check engine light was on. Had to go More

by JEREMY60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 02, 2020

I didn't want tire rotation during this visit. Note was left on service request sheet. Over all I believe the service was done professionally More

by jdawg00712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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