Advantage Chevrolet of Hodgkins - Service Center

They kept me updated on what needed to be fixed and told me the price. The wait time wasn't too bad. They did a good job. me the price. The wait time wasn't too bad. They did a good job. More

I will never buy another car from advantage let alone another Chevrolet. I been having reoccurring issues with my impala since I first got it then for them to act as if they couldn't tell if my work was another Chevrolet. I been having reoccurring issues with my impala since I first got it then for them to act as if they couldn't tell if my work was covered by my warranty then to give me a false diagnostic saying I need a fuel pump and I drove my car there and away from there I'm completely done with advantage for life and would never recommend anyone to them More

I made an appointment to get a oil change and tire rotation,they told me it would take about an hour and a half and it did everyone was so nice there in the service dept. rotation,they told me it would take about an hour and a half and it did everyone was so nice there in the service dept. More

Good service, but takes too long for servicing a vehicle. Next time I will need to drop off vehicle. While a nice facility, no one has multiple hours to wait. Next time I will need to drop off vehicle. While a nice facility, no one has multiple hours to wait. More

Not great. Still waiting to hear back about my transmission problems and inadvertent collision alarm warning issues. Brought my new Colorado in with less than 2,800 miles. After they pulled it int transmission problems and inadvertent collision alarm warning issues. Brought my new Colorado in with less than 2,800 miles. After they pulled it into a service bay I watched my wipers dragging across a dry windshield for 20 minutes and finally got their attention to turn them off. After and hour or so they said the transmission (which was up and downshifting while cruising because it couldn't seam to find a gear it liked) was likely still "learning" but would get back to me with a solution via a pending programming update from GM. On Nov. 2, I sent a reminder to Robert and reported a longer delay then a slip in shifting from 1st into 2nd. It was like going from 1st to neutral, then it finally went into 2nd hard. On the way into work this morning the collision warning went off twice again with no one in front of me. It has been another couple of days and I still don't have a response back from Robert. Follow up is lacking and poor. I may have to take it to another dealer. More

The service is fine. The wait time is acceptable. However, several employees are not wearing face masks. In the middle of a pandemic with case numbers rising again, Chevrolet should be a leader in im However, several employees are not wearing face masks. In the middle of a pandemic with case numbers rising again, Chevrolet should be a leader in implementing health and safety guidelines. Face masks should be worn at all times as a protection to employees and customers. A plastic barrier does not replace wearing a mask. During the time I was waiting for my vehicle to be serviced no one cleaned the waiting area. That was over an hour. I’m very disappointed in this dealership. I would have been better off going to Jiffy Lube. It’s clear that the staff in the service department and cashier do not care about the safety of those around them. More

Fair pricing, helpful people, delivered as promised. Pretty simple formula for a successful dealership. 1st time using the shuttle service, that was very helpful, friendly driver. Pretty simple formula for a successful dealership. 1st time using the shuttle service, that was very helpful, friendly driver. More

Everyone was very professional, knowledgeable, and friendly. I was very pleased knowing that my car was in good hands. I would definitely recommend this place friendly. I was very pleased knowing that my car was in good hands. I would definitely recommend this place More

Very courteous staff. Very clean facility . Really liked the video of work being done! Also appreciated the the inspection of tires, brakes engine and under carriage!! the video of work being done! Also appreciated the the inspection of tires, brakes engine and under carriage!! More

Felipe and Carolina were amazing!!! The only reason I have bought 3 Tahoe’s is because if the service we receive from Felipe and Carolina helped this last appointment and was on top of it and very respon have bought 3 Tahoe’s is because if the service we receive from Felipe and Carolina helped this last appointment and was on top of it and very responsive and took care of everything we requested. I have serious health issues and they made sure we safely got my Tahoe serviced and cleaned afterwards. More