Advantage Chevrolet of Hodgkins - Service Center

Very fast, easy and convenient. Made problems clear to me. The video provided was informational and really helped me understand what’s wrong with the vehicle and builds that trust system so I know I’m pay me. The video provided was informational and really helped me understand what’s wrong with the vehicle and builds that trust system so I know I’m paying for the required service More

Not helpful told me about a recall and then said they couldn't fix it because it expired. Then didn't help me with looking to see what was wrong with my car and why it's not shifting right. couldn't fix it because it expired. Then didn't help me with looking to see what was wrong with my car and why it's not shifting right. More

Always a wonderful positive experience when I come here. Everyone is extremely nice and polite, I cant wait to come back to upgrade my vehicle. Everyone is extremely nice and polite, I cant wait to come back to upgrade my vehicle. More

I must say the new truck station is very clean. And comfortable the people there are very nice and polite. Specially Mike klatt. He was very knowledgeable and help me with a problem I had. comfortable the people there are very nice and polite. Specially Mike klatt. He was very knowledgeable and help me with a problem I had. More

I appreciate getting in so quickly on Saturday morning. The car was returned in 90 minutes as promised, which I really appreciate. My only concern would be that one of the liquids wasn't topped off. Anti-f The car was returned in 90 minutes as promised, which I really appreciate. My only concern would be that one of the liquids wasn't topped off. Anti-freeze? Not sure why it was down when I checked it later in the day. More

Great place to do business with. Service people always very professional . Bought my last 4 vehicles there. Never have any problems scheduling appt to get in for service either very professional . Bought my last 4 vehicles there. Never have any problems scheduling appt to get in for service either More

Firstly, they got my name wrong. I’ve asked for it to be corrected and Edwin said that they will. It’s been days, I still get called by the wrong name. Secondly, the first time I went to the dealer they did corrected and Edwin said that they will. It’s been days, I still get called by the wrong name. Secondly, the first time I went to the dealer they did a video of the inspection. They were suppose to do another video this current visit, but that didn’t happen. The whole time I was there they didn’t notify me about any progress. After being there two hours Edwin found me and told me that the work has been completed. I’ve signed a paper and I was on the way out. On my copy is was noted whatever has been done. No proof of inspection, no video shown. I got back in the dealership and they gave me a paper showing the inspection and regarding the video, they said they will make one for me. After waiting there 2 hours without anybody saying anything to me regarding what was happening, who would stay longer just to redo something that it was supposed to be done. Lastly, they asked me about the tires. This was the first thing that they mentioned. Edwin said that they need to be replaced, because they marked it down in the first visit to the service. That was 4000 miles ago. Since I bought the car from this dealer, I’ve put 9000 miles on it (it wasn’t a new car, but still). So the first visit they said to me that the tires were okay, second visit, the first thing they ask is if I replaced the tires. Again, I’ve had the car for 5000 miles, nobody said anything about the tires the first time and then they bring it up at the second visit. You think for yourself what this is. To summarize everything, I want to mention that I am not happy with the service I’ve received. I am not even confident that the mechanic did his job and at the same time, I’ve need ignored. By all means I don’t need attention but I do expect a well done job. Total lack of professionalism and customer service. More

Good service by the service advisor and technicians, I will highly recommend the dealer to friends and family. I have no complaints good job guys will highly recommend the dealer to friends and family. I have no complaints good job guys More

Everything went smoothly. Customer service keeps me up-to-date while I waited. 2 hour wait for oil change and inspection of squeaky noises on car. up-to-date while I waited. 2 hour wait for oil change and inspection of squeaky noises on car. More

Smooth couldn't have been better , fast service , very polite people working at Advantage Chevrolet of Hodgins . I plan on continuing using their services. Thanks for all your help polite people working at Advantage Chevrolet of Hodgins . I plan on continuing using their services. Thanks for all your help More