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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,127 Reviews

2,127 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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December 01, 2020

Good service by the service advisor and technicians, I will highly recommend the dealer to friends and family. I have no complaints good job guys More

by juniorgonzalez6086
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Dec 03, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

December 01, 2020

Not helpful told me about a recall and then said they couldn't fix it because it expired. Then didn't help me with looking to see what was wrong with my car and why it's not shifting right. More

by Angelica Vargas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carolona
Dec 02, 2020 -

Advantage Chevrolet of Hodgkins responded

Angelica, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

December 01, 2020

Everything went smoothly. Customer service keeps me up-to-date while I waited. 2 hour wait for oil change and inspection of squeaky noises on car. More

by rebeccaschaeflein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Murillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 30, 2020

Smooth couldn't have been better , fast service , very polite people working at Advantage Chevrolet of Hodgins . I plan on continuing using their services. Thanks for all your help More

by jkennedy13
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 30, 2020

The staff was polite, quick and very helpful. Will take my vehicle there for all my service needs. Didn't purchase my vehicle here, but it's close to home for maintenance. More

by maximumexposure
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 03, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 28, 2020

Been a customer for years. Purchased 2 vehicles from this dealership. Everyone is super friendly. Especially Caitlyn, she's so polite, professional and informational. Her Enthusiasm will turn anyones day More

by Amie.summers11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlyn Stelton
Dec 02, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 27, 2020

My over all experience at Advantage Chevrolet , was very nice. . The people in the service department were very knowledgeable and helpful also they were professional ! The service was great ! More

by cstingley01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Helped me in the service department, he was super !
Dec 02, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for your perfect review! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 27, 2020

My contact person Carolina was great and patient. Everyone received a 5 star rating from me. I don't know which mechanic serviced my vehicle. More

by railyn.williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina
Dec 02, 2020 -

Advantage Chevrolet of Hodgkins responded

Railyn, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 27, 2020

Great customer service and car service as well. Love that I even get a video of work being performed on my truck. Keep up the good work! More

by deegarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Advantage Chevrolet of Hodgkins responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Advantage Chevrolet of Hodgkins, we value our customers and we look forward to seeing you on your next visit. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 27, 2020

The dealership is always friendly and courteous to its customers. The communication about your vehicle is good and its explained to you. So far so good More

by MARTINWEATHERS78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joslynn Keys
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Dec 01, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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