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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,184 Reviews

2,184 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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June 16, 2025

Excellent service. Service team excellent to speak with sales people acknowledge their presence took very good care of us while we were there. More

by brendamiller9733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bocchiere
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Rocha
2.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Neighbors
3.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Meza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Brenda! I truly appreciate your kind words about our service team and sales staff at Advantage Chevrolet of Hodgkins. It's great to hear that you felt well taken care of during your visit. We look forward to seeing you again soon! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

June 14, 2025

Ms. Salcido was a good service advisor. However, I was sent the wrong diagnostic pictures from another customer, I didn’t realize that it was not mine so I sent Ms. Salcido and email 2x so she can send me More

by madylene7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We appreciate your detailed account of your experience with Advantage Chevrolet of Hodgkins. I'm glad to hear that Ms. Emily provided you with good communication, but I understand your concerns regarding the delays and lack of responses regarding your diagnostic images and wiper blade order. We strive to provide timely and effective communication, and your experience does not meet those standards. Please feel free to reach out to us directly so we can address your concerns and ensure you receive the support you need as soon as possible. Your satisfaction is important to us, and we are here to help. Thank you for choosing Advantage Chevrolet of Hodgkins, and we look forward to resolving this matter for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 13, 2025

It is the best dealership. I always by my cars from here fir the last 16 years. More

by pad2772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review! I am thrilled to hear that you've been choosing Advantage Chevrolet of Hodgkins for the last 16 years. Your loyalty means a lot to us, and we look forward to assisting you with your future vehicle needs. Please don't hesitate to visit us again soon! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

June 12, 2025

Professionalism, everything was done in a timely manner. Carolyn kept us informed and up to date. More

by renitatharpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review, Renita! We're thrilled to hear that Carolyn provided you with timely updates and maintained professionalism throughout your experience at Advantage Chevrolet of Hodgkins. We appreciate your feedback and look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 10, 2025

I paid you guys over $2000 for you to look at my car you fixed three doors in the driver door feels like it’s still gonna pull off. I paid over $200 for you to do an inspection on my rear and suspension to More

by seanmulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Salcido
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback regarding your experience at Advantage Chevrolet of Hodgkins. I understand your concerns about the work done on your vehicle and the ongoing issues with the driver door and suspension. Your satisfaction is important to us, and I would like to discuss these matters directly. Please contact me at your earliest convenience. I appreciate your feedback and look forward to hearing from you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 09, 2025

Jeffrey was helpful and friendly upon my arrival. The entrance was odd, like driving through a Stargate. I should’ve asked what’s the deal with that? More

by DEK30_2000
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your thoughtful review! I'm glad to hear that Jeffrey was helpful and friendly during your visit to Advantage Chevrolet of Hodgkins. We appreciate your feedback on the entrance as well; it certainly has its unique charm! Feel free to ask us any questions next time you’re here. We look forward to seeing you again! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

June 09, 2025

Excellent place, clean and friendly staff, this will be my service place. Can't go wrong More

by james.ward2127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, James! We're thrilled to hear that you had a great experience at Advantage Chevrolet of Hodgkins and that you found our place clean with a friendly staff. We look forward to being your go-to service place in the future! Don't hesitate to reach out if you need anything else. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 09, 2025

My check engine light went on so I came to the service department to scan and diagnose any problem. The service entry always looks clean and upbeat. From start to finish the visit was treated with courte More

by judipan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your awesome review! We’re thrilled to hear that your experience at Advantage Chevrolet of Hodgkins was positive, especially with our service department. It’s great to know that our team treated you with courtesy and professionalism. We appreciate your confidence in us and are glad to have taken care of your vehicle. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 09, 2025

Did great work and fast for oil change will come back . . very professional and 100% recommended More

by dleanos11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for the fantastic review! We're thrilled to hear that you had a great experience with your oil change at Advantage Chevrolet of Hodgkins. Your recommendation means a lot to us, and we look forward to welcoming you back soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 09, 2025

Service advisor was very rude a few months back screaming at me about my speaker being blown in my brand new 2025, told me “i probably play the music too high, and maybe i should listen to a diffrent genre o More

by jfinley
Recommend Dealer
No
Employees Worked With
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I understand how frustrating it can be to feel treated disrespectfully, especially regarding your new 2025 vehicle. At Advantage Chevrolet of Hodgkins, we strive to provide the best service to our customers, and we appreciate your feedback as it helps us improve. I encourage you to reach out to me directly so we can address your concerns further. Your satisfaction is important to us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539