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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,157 Reviews

2,157 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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May 17, 2025

I was charged for ten quarts of oil, my car capacity is eight quarts. I spoke with Emily and she informed me that my next oil change would be at no charge. Emily handled it well. More

by robert3814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Salcido
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We appreciate you bringing this to our attention and are glad to hear that Emily was able to assist you effectively. We strive for transparency and satisfaction at Advantage Chevrolet of Hodgkins, and your experience is important to us. If you have any further concerns or questions, please feel free to reach out. We look forward to serving you in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 16, 2025

Carolina was very knowledgeable of the service I needed/requested and extremely helpful super easy to work with. More

by JST1MRE1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We're thrilled to hear that Carolina provided you with knowledgeable and helpful service. At Advantage Chevrolet of Hodgkins, we always aim to make your experience as easy and pleasant as possible. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 15, 2025

Every thing is done first class. Jeff greater me with a smile and kept me informed. He is the best. More

by g.meyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We truly appreciate your kind words about Jeff and his first-class service at Advantage Chevrolet of Hodgkins. We are glad to hear that you felt well-informed and welcomed during your experience. We hope to see you again soon! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

May 15, 2025

Service were bad damage my vehicle then said it was my fault and did not update my recall for the vehicle also did not do what I asked then tried to charge me 200.00 for nothing I went to jack phalen they More

by b.mason.cg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Hurtado
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 14, 2025

Great service I had questions about my car and he was able to answer them all More

by Luperodriguezq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback, Lupe! We're glad to hear that you received great service and that all your questions about your car were answered. At Advantage Chevrolet of Hodgkins, we strive to provide excellent customer care. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 12, 2025

I have confidence in the work done in the Service Dept. When you drive away, you know it is done. Also Carolina and Owen both do well in communicating any concerns or needs that are spotted. Thanks! More

by judipan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We appreciate your confidence in our Service Department at Advantage Chevrolet of Hodgkins. It's great to hear that Carolina and Owen provided clear communication regarding your vehicle's needs. We look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 10, 2025

Awesome people and they work great with you and did everything they said they would More

by sal042885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Advantage Chevrolet of Hodgkins. Our team strives to provide excellent service, and it’s wonderful to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 10, 2025

We always bring our cars here. They have the best service and all the staff are very friendly & polite. More

by litoelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! We truly appreciate your loyalty to Advantage Chevrolet of Hodgkins and are delighted to hear that you consistently receive the best service from our friendly team. We look forward to serving you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 10, 2025

Personable, knowledgeable and answered all my questions. Would ask for her again on my next visit More

by MFSANTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team personable and knowledgeable. It’s great to know that all your questions were answered. We look forward to seeing you next time at Advantage Chevrolet of Hodgkins, and we’ll be here to assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 10, 2025

I had a disappointing experience with There was a clear lack of communication throughout the process, and I was given inaccurate information regarding service issue with repairs attempted to follow up mul More

by LATOSCASTANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. At Advantage Chevrolet of Hodgkins, we strive for clear communication and a smooth service experience, and it’s concerning to hear that follow-up and information around your repair process did not meet expectations. Your comments will be shared with the team for review, and I encourage you to reach out to me directly if you’d like to discuss your experience in more detail. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539