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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,132 Reviews

2,132 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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April 10, 2025

The staff there is very nice. My service person was Owen and he was wonderful nice and helpful I will be coming back for my truck services. More

by NAISHAMENDEZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Scott
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Apr 10, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We're thrilled to hear that Owen provided you with such wonderful service. At Advantage Chevrolet of Hodgkins, we strive to ensure our customers have a great experience, and it sounds like Owen did just that. We look forward to seeing you again for your truck services! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 10, 2025

Very friendly service. Advantage Chevrolet always has my vehicle ready in a timely manner. Love their service department More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you, Amy! We truly appreciate your kind words about our service department at Advantage Chevrolet of Hodgkins. It's great to hear that you find our team friendly and that your vehicle is always ready on time. We look forward to seeing you again for your next service! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 10, 2025

Stuff is friendly, but takes too long find the problem. They forgetting to call clients. More

by ROBKE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Salcido
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We appreciate you taking the time to share your experience. It's great to hear that you found our staff friendly, but I understand your concerns about communication and efficiency. We aim to provide timely service, and your input will help us improve. Please feel free to reach out to us directly at Advantage Chevrolet of Hodgkins if you have any further suggestions or need assistance. We look forward to serving you better in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 10, 2025

Have been a customer long time. Servicing any vehicle I purchased from Advantage Chevrolet has always met expectations. Things are explained and you are treated very well. Owen a More

by judipan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! We're thrilled to hear about your positive experiences with Advantage Chevrolet of Hodgkins and appreciate your loyalty as a long-time customer. It's fantastic to know that Owen and Carolina have provided you with helpful and professional service. We look forward to continuing to meet your expectations in the future. Please feel free to reach out anytime you need assistance! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

Apr 12, 2025 -

judipan17 responded

Yes, you are welcome. The service department is wonderful, the techs are in the know and up to task, and Owen is the best.

April 08, 2025

Very good service everything went will will bring my truck for further service…Great job More

by malepro-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Advantage Chevrolet of Hodgkins. We look forward to seeing you again for your truck's future service! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 03, 2025

Service was very good, I really appreciated the fact that they put my mind at ease on a few things that are normal wear and tear. Waiting room was clean More

by slyred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They were all informative and nice
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Apr 04, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback! We're glad to hear that you had a great service experience at Advantage Chevrolet of Hodgkins and that our team was able to put your mind at ease regarding normal wear and tear. We take pride in maintaining a clean and comfortable waiting area for our customers. We look forward to seeing you again next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 03, 2025

Customer service is not what it once was. Also upset that they don’t care about the loyal customers they’ve had. This is my they’d Chevy from here and my last. I paid $80 for just the pool ch More

by Js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Salcido
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I understand that you are disappointed with your recent experience at Advantage Chevrolet of Hodgkins, particularly regarding the customer service and the oil change pricing. I value our loyal customers and your comments are important to us. I invite you to reach out directly so we can address your concerns further and work towards a better experience for you. Thank you for bringing this to my attention. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

March 31, 2025

Great customer service and customer care. Good communication to further understand my needs for my vehicle. More

by beachboy317317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service and communication at Advantage Chevrolet of Hodgkins. We strive to understand and meet our customers' needs, and your feedback confirms we're on the right track. We look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

March 29, 2025

Advantage Chevy in Hodgkins always give great service! The service advisore are very knowledgeable & courteous. More

by martyhefler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Marty! We at Advantage Chevrolet of Hodgkins are thrilled to hear that you consistently receive great service and find our advisors knowledgeable and courteous. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

March 27, 2025

Good Didn’t have to pay I used my second free oil change That was the deal when I bought the car More

by JADAL981125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Grenfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! We’re glad to hear that you were able to utilize your second free oil change. At Advantage Chevrolet of Hodgkins, we strive to provide valuable services to our customers. We look forward to seeing you again for your next visit! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

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