Advantage Chevrolet of Hodgkins - Service Center

Air pressure light still coming on past two days after car has been in service department twice for multiple repairs to repair this issue. Still upsetting car has been in service department twice for multiple repairs to repair this issue. Still upsetting More

The staff at Advantage Chevrolet has always shown me and my family nothing but love and respect for our vehicles. They are always clear and helpful with getting us the help we needs with repairs or just fin my family nothing but love and respect for our vehicles. They are always clear and helpful with getting us the help we needs with repairs or just finding a new vehicle to add to our Chevy family. More

The work took a while but the customer service is always friendly and professional. The checking out process was smooth and I appreciate my service rep pulling my car up since I am dealing with a disabilit friendly and professional. The checking out process was smooth and I appreciate my service rep pulling my car up since I am dealing with a disability. More

Very fast, easy and convenient. Made problems clear to me. The video provided was informational and really helped me understand what’s wrong with the vehicle and builds that trust system so I know I’m pay me. The video provided was informational and really helped me understand what’s wrong with the vehicle and builds that trust system so I know I’m paying for the required service More

I appreciate getting in so quickly on Saturday morning. The car was returned in 90 minutes as promised, which I really appreciate. My only concern would be that one of the liquids wasn't topped off. Anti-f The car was returned in 90 minutes as promised, which I really appreciate. My only concern would be that one of the liquids wasn't topped off. Anti-freeze? Not sure why it was down when I checked it later in the day. More

Always a wonderful positive experience when I come here. Everyone is extremely nice and polite, I cant wait to come back to upgrade my vehicle. Everyone is extremely nice and polite, I cant wait to come back to upgrade my vehicle. More

Firstly, they got my name wrong. I’ve asked for it to be corrected and Edwin said that they will. It’s been days, I still get called by the wrong name. Secondly, the first time I went to the dealer they did corrected and Edwin said that they will. It’s been days, I still get called by the wrong name. Secondly, the first time I went to the dealer they did a video of the inspection. They were suppose to do another video this current visit, but that didn’t happen. The whole time I was there they didn’t notify me about any progress. After being there two hours Edwin found me and told me that the work has been completed. I’ve signed a paper and I was on the way out. On my copy is was noted whatever has been done. No proof of inspection, no video shown. I got back in the dealership and they gave me a paper showing the inspection and regarding the video, they said they will make one for me. After waiting there 2 hours without anybody saying anything to me regarding what was happening, who would stay longer just to redo something that it was supposed to be done. Lastly, they asked me about the tires. This was the first thing that they mentioned. Edwin said that they need to be replaced, because they marked it down in the first visit to the service. That was 4000 miles ago. Since I bought the car from this dealer, I’ve put 9000 miles on it (it wasn’t a new car, but still). So the first visit they said to me that the tires were okay, second visit, the first thing they ask is if I replaced the tires. Again, I’ve had the car for 5000 miles, nobody said anything about the tires the first time and then they bring it up at the second visit. You think for yourself what this is. To summarize everything, I want to mention that I am not happy with the service I’ve received. I am not even confident that the mechanic did his job and at the same time, I’ve need ignored. By all means I don’t need attention but I do expect a well done job. Total lack of professionalism and customer service. More

Well let me tell you my experience was fantastic did I say fantastic yes I said fantastic. It was a beautiful day out you should have been there. say fantastic yes I said fantastic. It was a beautiful day out you should have been there. More

I must say the new truck station is very clean. And comfortable the people there are very nice and polite. Specially Mike klatt. He was very knowledgeable and help me with a problem I had. comfortable the people there are very nice and polite. Specially Mike klatt. He was very knowledgeable and help me with a problem I had. More

Great place to do business with. Service people always very professional . Bought my last 4 vehicles there. Never have any problems scheduling appt to get in for service either very professional . Bought my last 4 vehicles there. Never have any problems scheduling appt to get in for service either More