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Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
1,991 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,991 Reviews of Advantage Chevrolet of Hodgkins - Service Center
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March 16, 2015
Great Service Department I recently bought two new Chevy cars about a year ago. I had a window trim part that came off when I was driving down I55. I took it back to the deale I recently bought two new Chevy cars about a year ago. I had a window trim part that came off when I was driving down I55. I took it back to the dealership I bought it to have the new part installed which only snapped on. I sat in that dealership for 3+ hours. After that I refused to take my car back there for service so then on my first oil change I took it to Advantage Chevy I was informed at the time of the write up about 1 1/2 hours which it took less. So the follow weeks I brought my wife car in for the same thing and same great service. I always been dealing with Katie and Jim. If I heard correct they are short on service advisors and these two are doing a great job with handling all customers with great service. I currently work for JB Hunt Transport in Chicago on Archer and 47th we have 12+ Chevy pick up trucks that we use in maintenance department which because of the great service I got while taking my personal cars to Advantage. I spoke with my people and we now service our trucks there thanks to the great service provided by Katie and Jim... Keep up the great work... More
by misch2013
Employees Worked With
Katie & Jim in the service department... I did not see their names listed
January 19, 2015
An unexpected blessing I took my 2008 Impala in for a an oil change and the greeter shared information with me regarding the Vehicle exchange program. She then asked if I w I took my 2008 Impala in for a an oil change and the greeter shared information with me regarding the Vehicle exchange program. She then asked if I would be willing to listen to someone and see what can be offered for my vehicle and introduced me to Chad Fensin whom really worked with me to get the monthly payment I was looking for nd I left with a 2015 Impala. Chad was great in the service he proved and answered any questions I had, I was most surprised when I receive a follow up phone call from Chad the evening I purchased my vehicle. I also was serviced by Charlie Munoz and Mark Ott. I can say I am pleased with my experience and the purchase I made today. I would recommend Advantage Chevrolet to anyone. More
by Cinaredbone
Employees Worked With
Chad Fensis, and Charlie Munoz, Mark Ott
October 27, 2014
Great experience I would like to give 6 stars to Valerie..she has been so helpful over the past year with getting my car serviced and now helping me to get a brand new I would like to give 6 stars to Valerie..she has been so helpful over the past year with getting my car serviced and now helping me to get a brand new car. She is a gem! More
by BabsE49
Employees Worked With
Valerie Tromiczak
October 10, 2014
My Experience at Advantage Chevy. First time at Advantage Chevy, came in for recall on my 2010 Malibu. First was greeted by Alicia Montes who made me fill very comfortable. She showe First time at Advantage Chevy, came in for recall on my 2010 Malibu. First was greeted by Alicia Montes who made me fill very comfortable. She showed me around the place and was great. She even came to see me the second time I was at Advantage. Next she introduced me to Tom Hackett in sales who was the best salesman I ever had. He also made me fill very comfortable and I would go back to in a minute for another car. I came in with a 2010 and left with a brand new 2014, he's the best. I came back and Tom Hackett introduced me to Mark Ott who too was the best and took very good care of me and also returned my call. I'm very, very satisfied, Ed Wolak, jr. More
by ejjjr
Employees Worked With
Alicia Montes, Tom Hackett, Mark Ott
October 04, 2014
Good experience My experience at advantage Chevrolet was very good. I got what I expected. Very courteous treatment. My sales person was excellent. Chad Fensin was my My experience at advantage Chevrolet was very good. I got what I expected. Very courteous treatment. My sales person was excellent. Chad Fensin was my salesman. More
by nicole.thomas.9469545
Employees Worked With
Mark Brown
September 18, 2014
Reinaldo Happy Man I would like to thank Nick Chavez for an awesome job he help my husband and I to get a new car. He worked very hard on helping us qualified for I would like to thank Nick Chavez for an awesome job he help my husband and I to get a new car. He worked very hard on helping us qualified for a car. And thank god and Nick for helping us. . We are very happy with our vehicle and the great price you gave us. Over all I want to thank Nick Chavez for having lots for patient with our insurance. thanks so much Nick and thank you for everything. I would recommend anyone to go see him More
by ivonette.valdez
Employees Worked With
Nicky Chevez
September 10, 2014
Service Fail I recently ended up at Advantage Chevrolet while taking my daughter back to college in Indiana. The voltage on my 2012 Avalanche had dropped significa I recently ended up at Advantage Chevrolet while taking my daughter back to college in Indiana. The voltage on my 2012 Avalanche had dropped significantly. It had done this the day before too and the truck had begun running rough. I thought it might be my high output alternator acting up, so I had my original factory alternator put back in. That was when it acted up near Advantage. I told them what was going on. They told me it would be about 5 hours before someone could look at it, but they were going to put one of their good electrical techs on it. I ended up leaving the truck there and continued onto Indiana in another one of my vehicles. After 24 hours of my vehicle being in their shop I was told that it was my alternator. They put in a high output GM alternator into my truck at the cost of $720.91. I picked up my truck the next day and took it home. Within a couple of days I was once again losing voltage. I took it and had the battery checked. It tested at 65%. I replaced the battery, and I have had no issues since. It appears based on their paperwork that the battery was never tested. Based on the status of the battery it also seems that my alternator was not the issue which was confirmed when they told me that my factory alternator tested fine. I contacted their Service Manager Len Paluch to discuss my service. Two days later I received a call from a gentleman named Jim. I am assuming he was from service. He apologized about the issues with my truck and was happy to hear that I got "the Gremlins out of my truck." He also said that they should have checked my battery and speculated that maybe there was something wrong with their testing equipment, but that is as far as he went. At no point in time did he offer to refund all or even a portion of this unneeded part. I have been informed that there are systems in place for situations like this where GM can cover things like this under some warranty when their dealerships drop the ball. I mentioned this to Jim and pretty much got no response. I am annoyed that they aren't stepping up to take care of this repair. I am also angry that their Service Manager, Len Paluch, didn't think my complaint was important enough for him to call me back. I will continue to pursue this complaint with GM. Very disappointed in this dealership as a long time Chevrolet owner. More
by gheineman
Employees Worked With
Curt-Service Writer, Jim-Service Dept., Len Paluch
September 04, 2014
Great Service!! I loved my visit to this dealership. Joslynn Keys helped me get my first note when no other dealership would help! They have AMAZING service! I loved my visit to this dealership. Joslynn Keys helped me get my first note when no other dealership would help! They have AMAZING service! More
by destiny.payne.56
Employees Worked With
August 08, 2014
EXCELLANCE CUSTOMER SERVICE. A great big thanks goes out to all the people in the service department especially Raul, Val, Dena and the lady in the parts for such great customer s A great big thanks goes out to all the people in the service department especially Raul, Val, Dena and the lady in the parts for such great customer service. You guys are always so friendly and helpful when I have brought my car in for service and because of you I would definitely buy another care from Advantage and I would make sure Fabian is my salesman. So keep up the good work. Hey Mark Ott they deserve dinner and drinks on you ! Doesn't hurt to try guys ! :) More
by dmwc821
July 19, 2014
A very special day in my life! I brought my car in for an oil change and wound up buying a new vehicle! While I was waiting for service to be done, Debra talked me into speaking wit I brought my car in for an oil change and wound up buying a new vehicle! While I was waiting for service to be done, Debra talked me into speaking with a salesman and he was wonderful! He took the time to show me the new vehicles he had in stock, answered my questions and spent a lot of time with me. Tony Wyatt was very courteous and helpful. I would also like to thank Raul for his great service in getting my previous car serviced quickly and thoroughly. I have been going to Advantage for service on my old vehicle for quite a while. Each and every time was a nice experience...from the people I met to the quality of service and length of waiting time. A huge thank you to a wonderful dealership! More
by jusdohno
Employees Worked With
Tony Wyatt, Raul Manzanares
