Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,184 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,184 Reviews of Advantage Chevrolet of Hodgkins - Service Center
Sort by
January 18, 2021
Disorganized Cashier was rudeI asked cashier to cut off Disorganized Cashier was rude I asked cashier to cut off my coupon because I did not get my book of coupons back from the other person when I hande Disorganized Cashier was rude I asked cashier to cut off my coupon because I did not get my book of coupons back from the other person when I handed to him. She was SO frustrated to cut out my one 10%coupon. I even told her that I can do it my self. That took her literally 1min to do it. I was one customer at the time as well. More
by JK
Verified CustomerEmployees Worked With
January 17, 2021
I was very happy with the service I got when filing my claim. I just wish that I was given a breakdown of how the amount was determined for the reimbursement I received in the mail. The bill I submitted claim. I just wish that I was given a breakdown of how the amount was determined for the reimbursement I received in the mail. The bill I submitted was for $497.25, but the reimbursement check was for $141.44 through your check number 154321 More
by DEBBIECURTIN58
Employees Worked With
A female at the service department window. I did not receive her name on any paperwork.
January 16, 2021
Always courteous and friendly. Careful attention to detail. So glad they figured out my costly repairs were still under the warranty! Appreciate the clean car too. Thanks detail. So glad they figured out my costly repairs were still under the warranty! Appreciate the clean car too. Thanks More
by NGRAHAMCNM
Employees Worked With
January 16, 2021
I already did a review I do not want to leave extra reviews sending me 5000 emails. I really think about not going back to expand and Chevrolet due to the emails!! reviews sending me 5000 emails. I really think about not going back to expand and Chevrolet due to the emails!! More
by NSANTANA1023
January 16, 2021
Went to dealer for a recall. I waited there for three and half hours. Original estimate to do work was less than one and half hours. After waiting for awhile they called me to ask if I would like to replace half hours. Original estimate to do work was less than one and half hours. After waiting for awhile they called me to ask if I would like to replace some belts for $160.00. I told them tech said belt was good on the video inspection. He replied, these are different belts. I told him no which was the end of phone call. I Get another call telling me that we will only charge you for the parts which was $88.00. I said ok. He then proceeded to tell me, that they already installed parts without asking me first which was the end of call. I stood in the waiting room waiting for someone to tell me come and get your vehicle no one did. Half hour after the service department left which I didn't know I went up to the counter to find out if it was ready. Why yes the lady replies didn't any one tell you. No. While waiting in waiting area several employees past me. No one asked if someone was taking care of me. I felt like they didn't care about me, More
by Rich
Employees Worked With
Edwin
January 16, 2021
I did not or will not have service there. They screwed me over on buying a car and then the time I did have service there for a warranty part. They told me that the throttle body needed to be cleaned and whe over on buying a car and then the time I did have service there for a warranty part. They told me that the throttle body needed to be cleaned and when they did it and I got the car back it ran like crap. I will never go there for any service ever. More
by JAMESINGALLS69
Employees Worked With
Don’t remember, and don’t care
January 15, 2021
My experience has always been great !! During this pandemic some customers can be uncomfortable. Social distancing was a plus. The service department staff was very professional. I forgot another pandemic some customers can be uncomfortable. Social distancing was a plus. The service department staff was very professional. I forgot another person name but all staff were excellent. More
by GWWEEZY3
January 15, 2021
Schedule was met and they were ready when I got there. They sent video of all area on the check and finished the car in the time frame we discussed. They sent video of all area on the check and finished the car in the time frame we discussed. More
by Aljc7260
Employees Worked With
Robert Sigrist
January 15, 2021
I really like the people at Advantage, my husband passed in 2019, and they were very kind to me and understanding that I wasnt useed to doing the things he took care of. in 2019, and they were very kind to me and understanding that I wasnt useed to doing the things he took care of. More
by cside3459
Employees Worked With
Valerie Tromiczak
January 14, 2021
robert the service writer, and the mechanic, were both very helpful in explaining what the car issue was and figuring out the best course of action. robert also called ally and worked out the terms of th very helpful in explaining what the car issue was and figuring out the best course of action. robert also called ally and worked out the terms of the insurance policy. thanks, andrew. More
by ANDREW.GROSSMANN433
Employees Worked With
robert sigrist
