Advantage Chevrolet of Hodgkins - Service Center

Everything was taken care of and is all fixed up. But I never thought I’d have to wait 2 hours for one tire to be changed..... after waiting for an 1 hour 45 minutes I asked for an update. The man walked o never thought I’d have to wait 2 hours for one tire to be changed..... after waiting for an 1 hour 45 minutes I asked for an update. The man walked out and had to come back in because the car was no longer being worked on and he didn’t know where it was..... turns out the car was parked back in the lot because they had finished the car a while ago- either they had forgotten to process the paperwork or something because I wasted my time waiting there. Who knows how long I would’ve waited (probably till they closed at 6pm) for them to realize that my car and paperwork were never officially closed out. I wish I could say I left happy but I was a little pissed off. As we all know time is money and humans make errors but I just wish my experience had been better. I sure don’t want to be anywhere longer than I have to during a pandemic. And that’s my first experience at Chevy. Carolina did great tho- she let me know I only had 30 minutes left after waiting for an hour (I received a maintenance video 30 mins after arriving showing my car tires diagnostic and what was under the hood)- only after she left no one really must’ve followed up with me and that’s when I had to start asking for information. More

Good customer service. I was greeted and assisted with all my questions. The service people were attentive and made sure to check on me. The service in all was great. all my questions. The service people were attentive and made sure to check on me. The service in all was great. More

Awesome service. Came in for a oil change and right away I was taken care of as soon as I pulled in into the shop. I was taken care of as soon as I pulled in into the shop. More

Nice people! The thing that I appreciate from Advantage the most is this. If they make a mistake in anyway, they will try to correct it immediately. Ive been impressed by that!!! the most is this. If they make a mistake in anyway, they will try to correct it immediately. Ive been impressed by that!!! More

I went in for an oil change and not only did they do it quickly they also made sure all my other fluids were stopped off and checked my tire pressure. A+ service. quickly they also made sure all my other fluids were stopped off and checked my tire pressure. A+ service. More

Great Service Tell you in Detail What Wrong, Great Tech AND SUPER Salespeople Great Waiting Room And u can Walk around AND Look at All The New cars AND SUPER Salespeople Great Waiting Room And u can Walk around AND Look at All The New cars More

I was so pleased about my service at Advantage Chevrolet. They were timely, explained exactly what they were doing, answering all of my questions and concerns, even helping me with my Rewards Points. They we They were timely, explained exactly what they were doing, answering all of my questions and concerns, even helping me with my Rewards Points. They were aware of my Covid19 concerns and had a place ready for me that I could wait in isolation. My car was returned in tip top shape and I was in and out in record time. This service department is a fine oiled machine. More

I love the service and the staff they are very nice and they make sure everything with your vehicle is right before you leave also get up with Shawn the salesman he’s great they make sure everything with your vehicle is right before you leave also get up with Shawn the salesman he’s great More

Great experience 1st time being there and they treated me like family. I was in and out within an hour. Great job of advising me what my car needed. like family. I was in and out within an hour. Great job of advising me what my car needed. More

The dealer made sure the work was done right, offered me a ride home and then picked me up when work was done, and treated me respectfully. a ride home and then picked me up when work was done, and treated me respectfully. More