Advantage Chevrolet of Hodgkins - Service Center

Service was awesome— but I believe this must be the 3rd survey I have done thus far for this dealership—- it’s confusing when I take my other vehicles in for service at other dealerships within the same we survey I have done thus far for this dealership—- it’s confusing when I take my other vehicles in for service at other dealerships within the same week and have multiple surveys at each dealership. Advantage is my favorite due to the excellent service and professionalism I receive each visit —- More

It's good knowing that people can speake both languages spanish we had a good communication about the sale...I really do recommend this dealer to my friend good job!!! spanish we had a good communication about the sale...I really do recommend this dealer to my friend good job!!! More

This is the first time I had a so/so experience. had an appointment but my car sat out front for the first hour. 3 hours later it was done, but I got in the car and the check engine light was on. Had to go appointment but my car sat out front for the first hour. 3 hours later it was done, but I got in the car and the check engine light was on. Had to go back and wait another long amount of time only to be told the car was ready after I had to go check on it. Have been happy here up until this time. Paid $600 and not sure I got a $600 experience. Mechanic also left a screwdriver under my wiper blade. I’ll bring it back... More

I didn't want tire rotation during this visit. Note was left on service request sheet. Over all I believe the service was done professionally left on service request sheet. Over all I believe the service was done professionally More

Very happy about how fast they get you in and out. Very friendly and courteous. I love the text messages to inform you if you would like anything else done. friendly and courteous. I love the text messages to inform you if you would like anything else done. More

Everyone was prompt and courteous and kept me well informed on the progress and services being performed on my car. Would highly recommend to others. informed on the progress and services being performed on my car. Would highly recommend to others. More

Each time I visit the service department I'm greeted like a friend they use my name they know who I am I look forward to bringing the car in...not so much when there's a bill! Their New Car sales department a friend they use my name they know who I am I look forward to bringing the car in...not so much when there's a bill! Their New Car sales department could learn a few things from the exceptional customer service that the service department offers. Each time I go in for service I wander through the new car showroom each and every time over the two years I've been coming to this dealership I'm always ignored by the sales staff they're either too busy deciding which donut to take out of the box or what text they need to send I'll get eye contact from a few and nothing more I would never buy a new car or refer anyone to this dealership for new car sales! More

very helpful helped me with my recall to get my car back on the same day and I ride back home thanks have a good day! on the same day and I ride back home thanks have a good day! More

Alex, in service, was very helpful and accommodating. I had a voucher from GM and didnt want to spend more than what the voucher allowed. He wasn't pushy, at all. Just gave me the options in the price rang had a voucher from GM and didnt want to spend more than what the voucher allowed. He wasn't pushy, at all. Just gave me the options in the price range. More

I would recommend the service Center but my last service appointment did not go very well. I had an issue with the delay of the vehicle being serviced and not having a call returned regarding the use of a l appointment did not go very well. I had an issue with the delay of the vehicle being serviced and not having a call returned regarding the use of a loaner. More