Back

Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,074 Reviews

2,074 Reviews of Advantage Chevrolet of Hodgkins - Service Center

Sort by
September 07, 2024

Great service as always. Friendly and fast interactions. Really appreciate the video updates that get sent to my phone. Thanks. More

by dariomireles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Dario! We truly appreciate your kind words about the great service and friendly interactions you experienced at Advantage Chevrolet of Hodgkins. We're glad to hear that you found the video updates helpful. Your feedback means a lot to us! We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 06, 2024

Owen was very friendly and explained everything. This is my new dealership for oil changes. More

by Rampord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found our team friendly and helpful. Advantage Chevrolet of Hodgkins looks forward to being your go-to dealership for oil changes and much more. We can’t wait to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 04, 2024

Process to schedule was super easy, staff really great. Especially the customer service rep Emily Salcido. Thanks for everything!!! More

by JGIGNAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Reidl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that scheduling was easy and that Emily provided great service. At Advantage Chevrolet of Hodgkins, I always strive to ensure a positive experience for our customers. I look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 03, 2024

Great dealership great employees always answer any questions and complete work on time or earlier than expected. More

by RCASTLE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We at Advantage Chevrolet of Hodgkins are thrilled to hear that you had a great experience with our team and that your questions were answered promptly. We pride ourselves on timely service and appreciate your recognition of our efforts. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 03, 2024

Everyone seemed to be Friendly & some workers spoke just to speak & that’s a rarity nowadays but they also didn’t take a long time servicing my vehicle & they washed my car and I had no idea that was includ More

by rookiec35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We truly appreciate your kind words about the friendly atmosphere at Advantage Chevrolet of Hodgkins. We're glad to hear that your vehicle service was quick and that you enjoyed the complimentary car wash. It's always our goal to provide a positive experience for our customers. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 03, 2024

The initial inspection took over two hours, so I rescheduled the fix for the following Monday morning. I dropped my Malibu off on Sunday so it could be worked on the first thing Monday. Service said More

by rmanderson81964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Salcido
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with Advantage Chevrolet of Hodgkins. I understand your frustration with the delay regarding your Malibu's service. I appreciate your feedback and want to assure you that we take all customer concerns seriously. Please feel free to reach out to me directly to discuss this matter further. Your satisfaction is important to me, and I am here to help. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 03, 2024

Carolina is excellent to work with. This ended up being an insurance claim and Carolina handled all the necessary paperwork. She also fought the insurance company to help prevent me f More

by glrodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We truly appreciate your feedback about your experience with Advantage Chevrolet of Hodgkins. It's fantastic to hear that Carolina provided excellent support throughout your insurance claim and ensured the process was as smooth as possible. We're glad the work was completed promptly for you. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 02, 2024

Very very helpful and the staff is friendly nice people to do business with and helpful and helpful More

by SOPHIARUBY352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you found our staff at Advantage Chevrolet of Hodgkins to be friendly and helpful. Your positive feedback means a lot to me, and I appreciate your support. I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 01, 2024

Misquoted rate for job. Disappointed in customer service. Will try to avoid service there for now. More

by SHERRYLROBINSON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Salcido
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I understand your concerns regarding the misquoted rate and the customer service you received. Your feedback is important, and we strive to maintain high standards at Advantage Chevrolet of Hodgkins. If you would like to discuss this matter further or if there's anything I can do to assist you, please feel free to reach out. I appreciate your input and hope to have the opportunity to serve you better in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 31, 2024

Jeff is very professional and courteous and really cares. For the clients first class act More

by JIMH0733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pricsila Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review! I truly appreciate your kind words about Jeff and his professionalism at Advantage Chevrolet of Hodgkins. It’s always rewarding to hear that our team is providing a first-class experience. I look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

...
19
...