Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,074 Reviews of Advantage Chevrolet of Hodgkins - Service Center
Great service as always. Friendly and fast interactions. Really appreciate the video updates that get sent to my phone. Thanks. Friendly and fast interactions. Really appreciate the video updates that get sent to my phone. Thanks. More
Owen was very friendly and explained everything. This is my new dealership for oil changes. This is my new dealership for oil changes. More
Process to schedule was super easy, staff really great. Especially the customer service rep Emily Salcido. Thanks for everything!!! Especially the customer service rep Emily Salcido. Thanks for everything!!! More
Great dealership great employees always answer any questions and complete work on time or earlier than expected. questions and complete work on time or earlier than expected. More
Everyone seemed to be Friendly & some workers spoke just to speak & that’s a rarity nowadays but they also didn’t take a long time servicing my vehicle & they washed my car and I had no idea that was includ to speak & that’s a rarity nowadays but they also didn’t take a long time servicing my vehicle & they washed my car and I had no idea that was included More
The initial inspection took over two hours, so I rescheduled the fix for the following Monday morning. I dropped my Malibu off on Sunday so it could be worked on the first thing Monday. Service said rescheduled the fix for the following Monday morning. I dropped my Malibu off on Sunday so it could be worked on the first thing Monday. Service said it should be completed by noon, yet I heard nothing and called back at 2PM to get an update. I received a call back at 5:15, which left me carless all day and then it was so late I was unable to pick it up. All this for the "Park Error", which based on my Google search should be a recall issue. All this for nearly $800. Expensive and slow service. More
Carolina is excellent to work with. This ended up being an insurance claim and Carolina handled all the necessary paperwork. She also fought the insurance company to help prevent me f This ended up being an insurance claim and Carolina handled all the necessary paperwork. She also fought the insurance company to help prevent me from having to pay my deductible twice. The work was carried out in a timely manner. More
Very very helpful and the staff is friendly nice people to do business with and helpful and helpful to do business with and helpful and helpful More
Misquoted rate for job. Disappointed in customer service. Will try to avoid service there for now. Disappointed in customer service. Will try to avoid service there for now. More
Jeff is very professional and courteous and really cares. For the clients first class act For the clients first class act More