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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,912 Reviews

1,912 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 21, 2020

Everyone was polite and professional. They took care of me right away and even gave me feedback of other issues with my car. Highly recommend. More

by NENIOCHOA99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
Report | Print
Oct 26, 2020 -

Advantage Chevrolet of Hodgkins responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 21, 2020

Spend 2.5 hours for oil change and tires rotation , plus truck wasn't washed , Steering wheel protective plastic was left on my passenger seat . More

by rickarivo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Valerie Tromiczak
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Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this review of your experience. We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. I look forward to hearing from you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 20, 2020

Great service very friendly and kind they really care for your needs, I always recommend this place to my friends I trust they will be in good hands as well More

by Carolina A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianne Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 20, 2020

I was greeted warmly from my moment of arrival. I appreciated the tour of the dealership and everyone was very professional from start to finish. I highly recommend Advantage Chevrolet in Hodgkins. More

by leonardlampton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Watson , Mike Krupinski
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Oct 23, 2020 -

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 20, 2020

Since you send me this e mail every day I will give you a response. The fact I had to wait 4 hours for a coolant flush is rather long, but don't feel bad a few months ago I had to wait for an oil change for More

by TOMBASS376
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Becker
Report | Print
Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

Great experience at Advantage Chevy. The service department was awesome, the parts department ordered my radiator and had it ready the next day for the tech to install. Good people! More

by CHRISTOPHER_JUTTON
Customer Service
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Report | Print
Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Advantage Chevrolet of Hodgkins's Service Department. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

Great customer service very helpful. She really knew what she was doing. I will be back because of the experience with her. I think others would also appreciate her dedication to her work More

by mgill8881
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlyn stelton
Report | Print
Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Krystal Roberts | Director of Variable Operations | 708-215-2530

October 19, 2020

No complaints on any service I have received. Estimate of how long service will take would be a big plus in the future. Will be back again. More

by jenrut8
Recommend Dealer
Yes
Employees Worked With
Kenneth Toms
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

Always a pleasure never a problem. Everyone does a great job very personable. Never have a problem with scheduling. I can’t say I’ve ever had a bad experience with The service or sales team there. Valerie g More

by MROQUE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Report | Print
Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Krystal Roberts | Director of Variable Operations | 708-215-2530

October 19, 2020

Great service, was in and out, lot’s of help, paper work was fast, explain detail by detail, was welcome in the entrance, and free car wash at the end of service, thanks More

by guzmanluz921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for the feedback! We are happy to hear about your positive experience at Advantage Chevrolet of Hodgkins, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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