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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,898 Reviews

1,898 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 22, 2020

was a fast and easy place to work with I would highly recommend . Service dept. told me I would get the car back BY 1 PM and they delivered . More

by jkennedy13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Jaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 22, 2020

All the employees where very helpful. I had no problem getting a loaner and the problem appears to be fix. My check as there as promised. More

by LJSTEW38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 22, 2020

Edwin had my car washed without asking me if I wanted one or not. I didn’t want my car washed and it was anyway More

by Tbrasse98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edwin
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 22, 2020

Sometimes they customer service is very good. They need better people in service area they need experience mangers in service that was trained to do the job well. More

by LISAJORDAN27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Oct 27, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 22, 2020

I have been going for many years and each person I have had. I Started with Jim Srp who was great R.I.P Everyone has been great. More

by gascan21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak, Abel Duran
Oct 27, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Krystal Roberts | Director of Variable Operations | 708-215-2530

October 21, 2020

Had a good experience. Was notified about problem and the cost. Workers were pleasant and helpful. Car was ready when promised. Car was clean and neat. More

by wishmanw62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Oct 26, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 21, 2020

Everyone was polite and professional. They took care of me right away and even gave me feedback of other issues with my car. Highly recommend. More

by NENIOCHOA99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
Oct 26, 2020 -

Advantage Chevrolet of Hodgkins responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 21, 2020

Spend 2.5 hours for oil change and tires rotation , plus truck wasn't washed , Steering wheel protective plastic was left on my passenger seat . More

by rickarivo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Valerie Tromiczak
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this review of your experience. We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. I look forward to hearing from you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 20, 2020

I was greeted warmly from my moment of arrival. I appreciated the tour of the dealership and everyone was very professional from start to finish. I highly recommend Advantage Chevrolet in Hodgkins. More

by leonardlampton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Watson , Mike Krupinski
Oct 23, 2020 -

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 20, 2020

Since you send me this e mail every day I will give you a response. The fact I had to wait 4 hours for a coolant flush is rather long, but don't feel bad a few months ago I had to wait for an oil change for More

by TOMBASS376
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Becker
Oct 22, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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