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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,925 Reviews

1,925 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 09, 2020

Used a coupon for oil change-very helpful and quick! I was able to get in for the service in a timely manner as well. More

by shannontfu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Nov 12, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 09, 2020

Everyone was courteous and professional from the time I called Val to schedule my service appointment to Len greeting me and holding the door for me to retrieve my vehicle. I hope that the Roberts Family s More

by MikeS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thank You to Technician Jose, Service Advisors Carolina and Robert as well as their Manager Felipe!, Len Paluch, Valerie Tromiczak
Nov 12, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 09, 2020

My overall experience, from scheduling service to checking in my vehicle, was friendly and efficient. I waited for my vehicle, and found the surroundings to be clean and comfortable More

by Firewalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Martinez
Nov 12, 2020 -

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 08, 2020

great team... great service...very professional...friendly...helpful...great place to get your car serviced.....25 words is alot from me but other than that...Felipe is not listed was More

by JAFFELT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Nov 09, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 08, 2020

The customer service I received was awesome ! Friendly and very helpful staff. I forgot my mask and they provide me with one very fast, thanks ! More

by NAJERAELISABETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Nov 09, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 08, 2020

You didn't Honour My warranty , You charge me a $175 for my service, My truck is under warranty,and I was there for 4 hours. More

by Moebrentsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth Toms
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. We’d very much like to learn more about your experience and work toward a solution with you. Please reach out to us directly at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 07, 2020

Bad experience all around. Would not go back. Slow service, rent a car because they are to slow, over charge without telling me, didn't grease the chassis in the truck, didn't fill the def, hun cap fe More

by CHITOWNEQUIPMENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joel Pavlik
Nov 09, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you sharing your experience with Advantage Chevrolet of Hodgkins. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 06, 2020

My truck is 7 years old now and everyone tells me I no longer need to take it to the dealer for maintenance but their service is impeccable and reliable. More

by mguerrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert was the person who greeted me and spoke to me about my car. I believe Steve was the person who worked on my car.
Nov 09, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 06, 2020

They kept me updated on what needed to be fixed and told me the price. The wait time wasn't too bad. They did a good job. More

by alejandramelendez30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Nov 09, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 05, 2020

Good service, but takes too long for servicing a vehicle. Next time I will need to drop off vehicle. While a nice facility, no one has multiple hours to wait. More

by kkryscio
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Nov 06, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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