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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,074 Reviews

2,074 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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September 13, 2024

They treat me well and am very satisfied with everything so far. I would definitely recommend. JUan was my guy that sold me the truck so hands down to him. Need more guys like him More

by johnnydenson90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan sells person
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Sep 16, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you, Johnny, for taking the time to share your positive experience with us at Advantage Chevrolet of Hodgkins! We're thrilled to hear that you are satisfied with your truck and that our team, especially Juan, made a great impression. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

September 13, 2024

Great customer service. Owen is the best. He was very efficient. My car was ready in record time. I highly recommend this dealership. More

by animallover134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Advantage Chevrolet of Hodgkins and that Owen provided you with efficient service. It's always our goal to ensure our customers are satisfied and their vehicles are ready in record time. We appreciate your recommendation and look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 12, 2024

I was greeted quickly and treated with respect. The service was excellent. We were in and out in no time. More

by slbarmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We appreciate your kind words about the respectful and quick service you received at Advantage Chevrolet of Hodgkins. We're thrilled to hear that you had an excellent experience. We hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 12, 2024

Had to bring car back due to a failure in programming and issues when car was “certified” More

by jonathonwitherspoon
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your experience. I understand your frustration regarding the programming failure and the issues encountered with your certified vehicle. We appreciate your feedback, as it helps us improve our services at Advantage Chevrolet of Hodgkins. Please feel free to reach out to us directly so we can address your concerns further. Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

September 11, 2024

3hrs for oil change is ridiculous. I got filters changed & gas conditioner which cost $77 in labor? Absolutely insane! This service was dragged out for whatever reason and I’m extremel More

by lisa.gnoffo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Salcido
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us, Lisa. We understand your frustration regarding the extended wait time for your oil change and service. Your feedback is important, and we appreciate you bringing this to our attention. Please feel free to reach out to me directly to discuss this matter further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 11, 2024

They do great work quite time great attitude. Great waiting area for their customers friendly More

by ltylerhicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot her name but she was very helpful
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Sep 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We at Advantage Chevrolet of Hodgkins truly appreciate your kind words about our team's work and the experience you had while waiting. I strive to create a welcoming environment for all our customers. I look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 11, 2024

I would appreciate a much less lengthier wait for my vehicles service to be completed I was there for 3 hours for an oil change More

by mceja87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I understand that a 3-hour wait for an oil change can be frustrating, and I appreciate you bringing this to my attention. At Advantage Chevrolet of Hodgkins, I strive to provide efficient service, and your experience is important to me. Please feel free to contact me directly if you would like to discuss this further. I hope to provide you with a better experience next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 11, 2024

Fixed my headlight, had my car washed in a timely manner very polite and courteous More

by shannonsircher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with Advantage Chevrolet of Hodgkins! I'm thrilled to hear that we could assist you with your headlight and provide a timely car wash. Our team takes pride in being polite and courteous to our customers. I look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 10, 2024

Waited over 2 hours for an oil change and tire rotation and they never rotated the tires but charged me for it. Then wanted me to wait another 20-30 minutes to get car washed More

by Bg20526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I understand your frustration regarding the lengthy wait time for your oil change and tire rotation at Advantage Chevrolet of Hodgkins. We appreciate your feedback and want to assure you that we take these concerns seriously. Please reach out to me directly so we can address this matter and work towards a resolution. Your satisfaction is important to us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

Sep 12, 2024 -

Bg20526 responded

Sorry but I don’t trust you guys and will never do business with you again. I thought that maybe the Advantage Chevrolet in bridgeview was an anomaly with a poorly run service department but it seems to be company wide.

September 09, 2024

Very friendly and fast service. My truck was ready in an hour and they fix my recall. More

by JUANARAMOS8889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're delighted to hear that you received friendly and fast service at Advantage Chevrolet of Hodgkins. We're glad we could take care of your truck and get your recall fixed efficiently. We look forward to seeing you again for any future needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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