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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,933 Reviews

1,933 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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January 14, 2021

robert the service writer, and the mechanic, were both very helpful in explaining what the car issue was and figuring out the best course of action. robert also called ally and worked out the terms of th More

by ANDREW.GROSSMANN433
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
robert sigrist
Jan 19, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 14, 2021

Service department makes unnecessary excuses on why they can’t fix your car. They will personally tell you to put your radio up to avoid the voice rather than figuring out the problem. More

by katiavalenzuela96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Bocchiere
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2021

did what they said they would do in a short amount of time. The torque conveter was bad and had to overnight the part in and had the truck ready the next day. More

by YAKEY6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krupinski
Jan 19, 2021 -

Advantage Chevrolet of Hodgkins responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 14, 2021

I ask to check a noice coming from my breaks and I was inform that breaks were good But the noise still there when you press the break pedal. Very poor inspection More

by gcruz5952
Quality Of Work
Recommend Dealer
No
Employees Worked With
Valerie Tromiczak
January 13, 2021

Great dealership people are friendly our service adviser Carolina always goes out of her way to make sure I am happy with the service I receive also the videos by the service tech are great they explain in More

by EDVINFUNEZ26WARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Pavlik
Jan 19, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 13, 2021

I love advantage Chevrolet. The service is just too pricey everything automatically adds up to $2,000. I don’t understand that ridiculous amount. Service prices should be lowered because it’s a turn of More

by tbeecham8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak
Jan 19, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 13, 2021

Was happy with everything, the only issue was with MyChevy rewards. The service associate was able to help me walk through how to get the coupon from the website so it was applied to the right vehicle More

by drflgdz28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina
Jan 19, 2021 -

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 13, 2021

I dropped my car off there at 8:00am for an 8:15am oil change. I was sitting there for 2 hours for an oil change. I feel at least someone could have came out and said maybe we're running behind sorry its More

by PDSAMULIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 12, 2021

When we bought the truck everybody is nice. When we need a headlight replacement they sent us to a dodge Dealer. ( brand of our truck). Even having an insurance offered by Chevrolet (this Dealer) Bumper More

by rigobertoochoa33
Recommend Dealer
No
Employees Worked With
Fabian Murillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2021

Just felt very unprofessional & unfriendly. They cud take a few pointers from Apple Chevy in tinley park they know how to treat customers Thank you More

by lauramigala1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carolina
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