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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,931 Reviews

1,931 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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February 12, 2021

After installing an axle seal on the right side, they failed to reconnect properly and adjoining hose. This leaked fluid all over the garage floor, and I had to bring it back a second time. So now two da More

by kenneth.mueller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Valerie Tromiczak
February 11, 2021

Everytime I go to service my vehicle. They treat me great and answer all my questions. Best dealership I've been to and well recommended! More

by CHR.GONZALEZ97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Advantage Chevrolet of Hodgkins. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

February 10, 2021

The tech that worked on my vehicle, Joel, went out of his way to tighten up the rubber on the under carriage. THANKS JOEL! GREAT JOB! More

by jstrz827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak, Alexander Becker
Feb 16, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

February 10, 2021

This dearership told me they would give me a diagnosis for my car, even knowing that they did not have the tools to do the job. Charged me for a service that I said not receive. More

by Rubbym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

February 10, 2021

I had a very good experience. Every one was professional and courteous. They kept me updated via text and made sure I had transportation home More

by TDGOODLOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

February 09, 2021

I waited over 2 hours, at my appt, for a light that should have been fixed at my appt a month prior. It was ridiculous how long I waited with no communication. More

by masterstylistj9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Becker
Feb 12, 2021 -

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

February 09, 2021

Outstanding customer service! I was well taken care of from the moment I made the phone call to set up service, until the time I had to pick up my car. I highly recommend them! More

by ELIZA.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Becker
Feb 12, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

February 09, 2021

The dealership is always attentive and welcoming. my car is repaired in a timely manner each time and I like o cam get a courtesy ride. More

by marek1028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

February 08, 2021

I really like Carolina, she always will help with the services and the discounts, also she is always ready to answer all the questions that we might’ve More

by A. Nunez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

February 08, 2021

Great service department.Everyone in the service department is always so friendly and knowledgeable. They are always available to answer any and all of my questions. More

by mirellayanezflores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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