Back

Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,991 Reviews

1,991 Reviews of Advantage Chevrolet of Hodgkins - Service Center

Sort by
March 31, 2021

They are always helpful,courteous and professional and do a good job on my car. My car is always returned clean, never greasy inside or out. More

by nanfromfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 31, 2021

Oh ok well I had another leak in the front right tire which was on the back when I brought it in. The rim was cracked I thought I asked you guys to check for all of that? Either way it was yesterday s More

by mcharles48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Advantage Chevrolet of Hodgkins responded

Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 29, 2021

The tech didn't know what he is doing my car takes 6 quarts then he only put 5 quarts in it and oil spilled on my motor and oil hand prints on my car and then when I told service manager my car takes 6 More

by TCA252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Advantage Chevrolet of Hodgkins responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 29, 2021

I had to come back for an issue with my truck, in which was a undiagnosed problem at the time of the first visit, so I returned after car notifications. More

by cheryl_johnson34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton
Mar 31, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate your kind words,Cheryl. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 29, 2021

Great service, great follow up, I was happy all around with the staff, service and treatment Especially that they were able to fit me in so fast. Thank you! More

by joeluv20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 29, 2021

Excellent service! First-class dealership all the way around! All departments worked together to assist in my vehicle needs in a timely fashion. I highly recommend Advantage Chevrolet of Hodgkins to frie More

by kroberts9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Advantage Chevrolet of Hodgkins responded

We cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 29, 2021

The dealership was great they made sure that my experience was great. The service technician do a great job servicing my car. I highly recommend Advantage More

by LESLIEANDREWS01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Mar 31, 2021 -

LESLIEANDREWS01 responded

When I’m ready to trade in I’ll be back

March 26, 2021

The service worker was was knowledgeable and explained exactly what was being do to my car. They even checked for things that I wasn't aware needed to be checked, which was a huge plus. More

by shantak07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Dolan
Mar 31, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 25, 2021

Quite possibly the worst customer experience I’ve ever experienced. Purchased 2 vehicles and will be my last. Misleading service reps, no updates on work status, false information about repairs. 4+ hours More

by jbrokopp1101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Len Paluch
Mar 25, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Mar 25, 2021 -

jbrokopp1101 responded

Len, It’s great to see a sense of professionalism from you through an online review. I feel that my over 4hr wait was an adequate time window to address and reconcile any discrepancies with me directly. I wish the best to your future customers and hope they are treated with respect when they address a concern.

March 25, 2021

I had an excellent experience at Advantage Chevrolet in Hodgkins. The service manager was beyond helpful and went the extra mile for me. Great work! More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Advantage Chevrolet of Hodgkins responded

At Advantage Chevrolet of Hodgkins, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Len Paluch | lpaluch@advantagedealer.net

...
163
...