Advantage Chevrolet of Hodgkins - Service Center

Things done in a timely fashion, but a hair net and a feet cover were left in my car when I was returned my car. feet cover were left in my car when I was returned my car. More

Awesome and helpful service. Helped me a rental and kept me inform when and how my vehicle was doing the shop visit. Great place and helpful people. me inform when and how my vehicle was doing the shop visit. Great place and helpful people. More

They were very friendly and.help a lot the sales women was very helpful and understanding of what we were looking for in a car was very helpful and understanding of what we were looking for in a car More

Advantage Chevrolet in Hodgkins, IL always takes professional care of my vehicles. They are thorough & attentive. The waiting area is clean & inviting. The service team is quick & efficient. professional care of my vehicles. They are thorough & attentive. The waiting area is clean & inviting. The service team is quick & efficient. More

Fast efficient service. Everyone was super friendly and accommodating. I appreciated the updates sent to my phone and video of overall check of my vehicle accommodating. I appreciated the updates sent to my phone and video of overall check of my vehicle More

Had a great experience with my purchase, I will be getting another one soon. Great place to buy a car with wonderful personal. No regrets. getting another one soon. Great place to buy a car with wonderful personal. No regrets. More

When I arrived, after my car was inspected the front desk advisor Clinton recommended that I get new tires. My appoint was to get new tires and thought that was odd that he didn't check why I was there first advisor Clinton recommended that I get new tires. My appoint was to get new tires and thought that was odd that he didn't check why I was there first. I was then sent a video from the mechanic recommending air filters for my car. When sent the invoice/work approval link, I saw that the prices for each filter with labor, were $59.99 and $89.99 which I thought was extremely high and selected cancel on the invoice/approval link. The mechanic installed the cabin air filter anyways and Clinton advised me that Chevy's app/communication service wasn't working properly that day Saturday 3/27, therefore they did not see my request to not have the filters installed until it was to late and the cabin filter was already installed. I asked if they could remove it and Clibton said no due to the work already being completed. I understood this then asked if I could at least get a discount for it, in which Clinton asked me to give him a moment to partner with his manager. He returned and said that his manager wanted to know if I had a coupon, I said no. He then said his manager approved $10 off the service that I refused on the Chevy approval link. Then Clinton told me that my car was ready for me to go pick it up, while I was in the lobby for most of the time. I arrived at 11am to drop off my car and returned around 11:50am after eating lunch at the Subway nearby. I remained in the lobby until 3:10pm while they worked on my car, only checked on once by another associate who asked if I wanted a free car appraisal. I am very disappointed in the level of guest service, guest awareness and overall lack of trying to do what's right for the guest. More

They are always helpful,courteous and professional and do a good job on my car. My car is always returned clean, never greasy inside or out. a good job on my car. My car is always returned clean, never greasy inside or out. More

Oh ok well I had another leak in the front right tire which was on the back when I brought it in. The rim was cracked I thought I asked you guys to check for all of that? Either way it was yesterday s which was on the back when I brought it in. The rim was cracked I thought I asked you guys to check for all of that? Either way it was yesterday so I had to go to Firestone since it was a Sunday and ruined my trip. I had to buy another tire and get a new rim. I should get some type of compensation for this inconvenience More

I had to come back for an issue with my truck, in which was a undiagnosed problem at the time of the first visit, so I returned after car notifications. was a undiagnosed problem at the time of the first visit, so I returned after car notifications. More