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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,930 Reviews

1,930 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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March 22, 2021

Waiting area very uncomfortable, if have too wait more than an hour good luck, tv on some kind of Chevy channel instead of regular tv show, and guest internet very slow and spotty must be trying too save More

by sybil08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who she was
Mar 24, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 22, 2021

I’m having regular issues with the Car Play in my 2021 Chevrolet Tahoe. I have spent several hours at the dealer without solving this issue. Last time I arrived at the dealer an associate told me it was a More

by ANDYRBEST
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Advantage Chevrolet of Hodgkins responded

Hello Andy, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 22, 2021

I was told I needed a air filter at cost of 59.95 and I declined. I went to auto parts store and purchased air filter for 15.00!!!!!! I know there is a markup but that is Insane. Also cabin filter was 89. More

by mtreimn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate the time you took out of your day to provide this feedback. At Advantage Chevrolet of Hodgkins, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 22, 2021

Service was quick, and easy as usual. Wait time didn’t last long. Always appreciate of the service I receive in regards to maintenance on my vehicle. More

by sleepy01lh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 19, 2021

My experience was good because the the service was fast and it gave me a place a can go again if anything happens to my car. More

by adolfosotelo81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 18, 2021

I've been going to Chevy Advantage since 2006 when I bought my first new car. They always treat me right, that's why I return to Chevy Advantage. More

by pcarrillo798
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton
Mar 23, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 18, 2021

I’m happy with advantage they a great job and keep me informed about any issue on my vehicle when it is in the shop More

by JVS1260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 18, 2021

Usually when I go to a dealer they give me feedback on the vehicle telling me the condition of items they came across. But this time they didn’t. They just pretty much changed the oil and gave me the keys More

by KEEPITNEAT100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 18, 2021

I WILL NEVER BUY A CAR FROM ADVANTAGE CHERVROLET.I NEVER GET MY OIL DID I WILL GO TO WAIMART.GOODBY ADVANTAGE I NEVER SEND ANYONE TO GO ADVANTAGE CHEVROLET. More

by jerrynorman52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Bocchiere
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Becker, Adrian Gomez, Aaron Dolan, Fernando Grimaldo
Mar 23, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 18, 2021

Service was great. They were extremely friendly and very professional. It was reasonably priced and they also took the time to explain everything that was being done to my Car. More

by carlos
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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