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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,926 Reviews

1,928 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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March 24, 2021

Felipe is a great asset to the service/0parts repair department. He is knowledgeable responsive and very professional. He made me feel at ease and took care of all of my concerns. More

by angeldsc223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 24, 2021

I am always taken care of by Carolina. She is a great asset to the service dept. She is a truly helpful to me when I take my car in for service. More

by Cs2513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 24, 2021

They took care of the issue, kept me in the loop the entire time. Very easy and friendly to deal with. Wish this dealership was closer to home, I would use their service dept more often! More

by Cdillman24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 23, 2021

Great people and service good advice.safe very friendly staff and service. Easy to make appointments Julia is so awesome always very accommodating nice dealing with people who are knowledgeable More

by fishpat1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Advantage Chevrolet of Hodgkins responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 23, 2021

I just want to say thank you to mike from commercial truck shop for provide a good service to my 2020 4500 chevy box truck More

by f.salgado26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your review! We really appreciate your business and are so happy that Mike could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 23, 2021

The staff were friendly and service provided was great, I was in and out in good timing. Felipe was very great in getting me checked in and out. More

by tatumthomas14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 22, 2021

My car was received on time and I didn't have to wait very long for them to service the vehicle. The service video was very helpful. More

by tom@familycraft.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the gentlemans name
Mar 25, 2021 -

Advantage Chevrolet of Hodgkins responded

Tom, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 22, 2021

Customer service rep that sets and confirms the appointment does a great job. My Service Dept. Tech Owen was hands on and helpful, with navigating my repairs. More

by copelandmichele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen
Mar 25, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 22, 2021

Waiting area very uncomfortable, if have too wait more than an hour good luck, tv on some kind of Chevy channel instead of regular tv show, and guest internet very slow and spotty must be trying too save More

by sybil08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who she was
Mar 24, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 22, 2021

I’m having regular issues with the Car Play in my 2021 Chevrolet Tahoe. I have spent several hours at the dealer without solving this issue. Last time I arrived at the dealer an associate told me it was a More

by ANDYRBEST
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Advantage Chevrolet of Hodgkins responded

Hello Andy, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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