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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,132 Reviews

2,132 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 11, 2021

Great service and customer service! I have enjoyed coming to this location since buying my car. More

by jvelasc16
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 11, 2021

Great staff, very professional and courteous. Felipe was very helpful! Fixed the issue with no problems More

by mrsmash10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 11, 2021

Everyone was knowledgeable and pleasant. Work was done promptly and correctly. Shuttle was convenient and shuttle driver very nice. All in all a pleasant experience. More

by POLFUSEDJU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 09, 2021

As always Filipe the service manager and his is always a pleasure to do business with. He’s always on top of taking care of the customer and there needs! More

by crodrig60154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak
Oct 11, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 04, 2021

Service was quick and friendly. My car is running better and they even gave a free car wash. More

by TMODELISTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Advantage Chevrolet of Hodgkins responded

We are glad to hear you enjoyed your recent visit to our service department. At Advantage Chevrolet of Hodgkins we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 04, 2021

Made the appointment a month+ in advance, necessary parts to perform service were known at the time of my making the appointment and I was told would be in stock. I dropped the car off for service early in More

by jens_vinje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Owen Suarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Advantage Chevrolet of Hodgkins responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 04, 2021

Al representatives are excellent professionals and very friendliest Always are taking care of my car and explain me any concerns about time and advance prices More

by Gustavo Munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 04, 2021

I had my trucks transmission flushed and filter replaced, the flush and filter was fine, but they forgot to put 2 nuts back on a transmission mount. This made noise while driving, which is how I discovered t More

by cz1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown Transmission Tech
Oct 06, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 01, 2021

Very efficient and professional service. Straight to the point, no pressure trying to sell service. Always a pleasure doing business with Advantage of Chevrolet. More

by slbarmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Advantage Chevrolet of Hodgkins responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 01, 2021

I do not trust anyone else to maintain my car. Upfront and efficient customer service. More

by go60652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak
Oct 04, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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