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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,926 Reviews

1,926 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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April 16, 2021

Great customer service and very helpful. Thank you. Continue to provide excellent customer service. I am satisfied with the work that was done on my vehicle. More

by LILIANA_RODRIGUEZ27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Neighbors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

April 15, 2021

Still haven’t even called me to set up appointment after ordering part. Probably never even ordered it. Horrible experience. Took forever at the dealership. And now it’s been weeks since my appointment. Wit More

by bormannjon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 15, 2021

Overall a good experience as I was serviced promptly, informed of all pending issues with my vehicle, and given information on pending service requirements, along with the estimated costs. More

by ALBERTGIPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen
Apr 19, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 14, 2021

Work was completed on time with no issues. I would've given 5 starts, however I had to wait over an hour for them to complete the paperwork. Perhaps next time, contact me when the work and paperwork are More

by bob.pokorny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint?
Apr 19, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 14, 2021

Just in for oil change and tire rotate... Sadly who ever drove my truck left the radio on and turned way up... Plus the charging port door left open... Otherwise good... Oh missing a valve cap More

by roadhawg07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 13, 2021

Polite greeting no waiting to go over what I needed done. Service was completed quickly. There was no pressure to have other work done which I appreciate. More

by chuckjones0249
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Advantage Chevrolet of Hodgkins responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 13, 2021

I received a recall in the mail so I took my vehicle to get it fixed. Upon return from being fixed, I left but immediately discovered the check engine light was on. So I took my vehicle back to get it chec More

by sullivan277
Recommend Dealer
No
Employees Worked With
A woman in service--not sure of her name
Apr 15, 2021 -

Advantage Chevrolet of Hodgkins responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 13, 2021

Arrived on time. service Dept they took my car I went to the waiting room.and in a timely manner it was ready to go.Thank you service team. Keep down what you are doing More

by Mo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Advantage Chevrolet of Hodgkins responded

Mo, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Apr 16, 2021 -

Mo responded

Np thank you

April 13, 2021

Simple easy service. Just had an oil change but everything went swimmingly. Spent about an hour to grab lunch and everything was all set when I got back More

by DanB386
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 12, 2021

Everyone I encountered during my visit was courteous, knowledgeable and helpful. My service problem was resolved quickly and to my satisfaction. Advantage will get all my car business for service and sal More

by EARL.MORRISSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Hamby
Apr 15, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate your kind words, Earl. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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