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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,132 Reviews

2,132 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 18, 2021

My wife spend to many hours there for service and job never was completed bad service More

by aaronagstech
Customer Service
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Advantage Chevrolet of Hodgkins responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 16, 2021

Very bad experience with this dealership soon as I bought my vehicle it gave me trouble the second day took it back and they couldn't help me I had to pay the technician and still didn't get my car fixed More

by FRANCISCO123G78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your thoughts and feedback with us, Francisco. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 16, 2021

Service to my car was excellent. Dealership kept me updated on service status from beginning to end. More

by sleepy01lh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Advantage Chevrolet of Hodgkins responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Advantage Chevrolet of Hodgkins's Service Department. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 15, 2021

Service was very fast, very friendly, and less expensive than I though it would be. More

by saturncoupe1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 14, 2021

Great work quick service loaners should be available when oil changes or other jobs will take more than 3 hrs for new or newer Vehicles. Thank you and welcome back Union workers! More

by ctajsross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who they were by name
Oct 15, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 12, 2021

Quick, easy drop off for oil change. Dealt with Chris at truck center on East Ave. Truck promised in an hour gave me a call when it was ready. Had truck and paper ready when I picked it up. More

by rascals14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 14, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 11, 2021

Service was fast and efficient. Felipe was helpful and personable. Would recommend your service to friends. More

by avon4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 11, 2021

Awesome service. Felipe was great. They got me in and out on time. Would definitely recommend More

by migajon23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 11, 2021

My compliments to the service manager who at the end of my service appointment had to reapply the discounts for my break service which the service writer overlooked the cashier wasn't very pleasant either More

by mrdubious14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Advantage Chevrolet of Hodgkins responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 11, 2021

Bought the car almost 2 yrs ago and I have only been here twice for service. No complaints about customer service. Satisfied with service. More

by Vcortez1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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