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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,926 Reviews

1,926 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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April 22, 2021

The dealership treats me like royalty. Felipe is the best. Owen and Carolina are top notch. I've never had any issues with this service department. Great staff! More

by ICYALG66
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Advantage Chevrolet of Hodgkins responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 21, 2021

This dealership is up front and takes care of there customers .who wouldn't want to do business with them... a great place to be More

by sexydreadz32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianne Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcy Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail Thompson, Valerie Tromiczak, Abel Duran
Apr 26, 2021 -

Advantage Chevrolet of Hodgkins responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 20, 2021

Great Service went for a oil change. Kept me informed of my vehicles status and Owen was great. Washed my car for me which was great. More

by isacahue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

I was impressed to receive a video directly from the technician working on my car and showing the state of the car as well as his comments about the car. More

by NTP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 19, 2021

They were helpful and I liked the video. It was expensive for the muffler so I didnt get it. I appreciate the information about the trade in value More

by rhbell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 19, 2021

Great service and wonderful, knowledgeable staff. I was informed and comfortable with leaving my vehicle to be serviced from start to finish. Excited to find a trustworthy establishment. More

by kimharvey3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton
Apr 21, 2021 -

Advantage Chevrolet of Hodgkins responded

We wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. We hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 19, 2021

TIMING WAS GREAT, I DIDN'T HAVE TO WAIT LONG AT ALL. THE CAR SUPPOSE TO BE WASHED BUT IT WASN'T. BUT TIME WAS MORE IMPORTANT TO ME. IT WAS More

by PJB_KELLEYREALTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 19, 2021

All I have to say is Clinton my service advisor is the best advisor. He made sure my vehicle was taken care of and inform me about having rental thru my extended warranty. Also he kept me update at all t More

by fbuzo80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Apr 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this review. We are pleased to hear that Clinton was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 19, 2021

The service department was very rude and dismissive and didn’t show no type of good customer service skills especially the cashier and the guy that waited on me I will never bring my car there again to be More

by dariceweakliss
Recommend Dealer
No
Employees Worked With
Rich and the cashier
Apr 23, 2021 -

Advantage Chevrolet of Hodgkins responded

We are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact me at your convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 19, 2021

Very professional service. Wait was not too bad. Waiting area was clean and pleasant. Honest assessment. I felt like a got very good service. Polite professional staff More

by libbynan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Hortado
Apr 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

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