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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,926 Reviews

1,926 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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May 06, 2021

Very well organized and very detailed about what needed to get done. A little bit of a wait, but very nice waiting area with free coffee and snacks. More

by jnjtaurus79
Recommend Dealer
Yes
Employees Worked With
Rich
May 11, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 06, 2021

there was a recall on my truck. work was not done,instead was told I needed a new cabin filter. A new filter was bought last month and installl by chevy....After everytrhing was done. my truck was not WASH.. More

by frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 06, 2021

The ppl are mostly alway nice. IMy last visit 4/30 had excessive scratches on my car (messed up my paint) after them so called washing it and the only answer I was given is oh we can't tell on camera if t More

by lashauanbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 05, 2021

Excellent service, but I just hated the long wait. I had to wait 2 and 1/2 hours for an oil change and tire rotation. More

by thcums23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 05, 2021

well I think was a great to have my car fixed, and I hope I not going to have this problem anymore , thank you very much, More

by ALICIAUHL12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review, Alicia! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 05, 2021

My service person was Owen and he was really friendly, very knowledgeable and helpful. I really appreciate the patients he had with me. Thank you More

by tippie33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen
May 10, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 05, 2021

They stated exactly what they were going to do. Very communicative. Apologetic and polite about forgetting to return a part to the vehicle upon completion of service. More

by scheitzjacob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamby, Clinton
May 10, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 04, 2021

We got our oil changed along with the 27 point check. The Advantage Chevrolet employees are very professional and informative. They go above and beyond to make sure our questions are answered. Would 100% rec More

by SAM.ANGUIANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Hurtado (037)
May 07, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 04, 2021

My car was paid for they told the tow truck driver it was not the service suck as usual not happy with service at all More

by VENITADIXON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 03, 2021

They understood the issue and explained the fix well. I appreciate the prompt repair and return of a clean vehicle. The service people were friendly. More

by ron.maldo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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