Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
1,926 Reviews of Advantage Chevrolet of Hodgkins - Service Center
Awesome service. Felipe was great. They got me in and out on time. Would definitely recommend on time. Would definitely recommend More
My compliments to the service manager who at the end of my service appointment had to reapply the discounts for my break service which the service writer overlooked the cashier wasn't very pleasant either my service appointment had to reapply the discounts for my break service which the service writer overlooked the cashier wasn't very pleasant either quite dismissive in her attitude when I challenge the bill for the lack of the coupon. I also received a text during my sit in the service department lounge that I had a tire with a nail in the tread which was on the video and that my two license plate lamp bulbs were burned out they also suggested antifreeze flush which has already been done and a brake line flush which I also declined. When I returned home, that evening I noticed that the bulbs to the license plate framework working just fine and the next day I inspected the tire that supposedly had a nail in it none to be found still holding air so had I said yes go ahead and fix those items you would have ripped me off for $241 for a new tire and $84 for two little light bulbs. I don't trust this dealership now. I've been coming here for 5 years I will be taking my business somewhere else. More
Bought the car almost 2 yrs ago and I have only been here twice for service. No complaints about customer service. Satisfied with service. twice for service. No complaints about customer service. Satisfied with service. More
Service was fast and efficient. Felipe was helpful and personable. Would recommend your service to friends. personable. Would recommend your service to friends. More
Great service and customer service! I have enjoyed coming to this location since buying my car. to this location since buying my car. More
Great staff, very professional and courteous. Felipe was very helpful! Fixed the issue with no problems very helpful! Fixed the issue with no problems More
Everyone was knowledgeable and pleasant. Work was done promptly and correctly. Shuttle was convenient and shuttle driver very nice. All in all a pleasant experience. promptly and correctly. Shuttle was convenient and shuttle driver very nice. All in all a pleasant experience. More
As always Filipe the service manager and his is always a pleasure to do business with. He’s always on top of taking care of the customer and there needs! pleasure to do business with. He’s always on top of taking care of the customer and there needs! More
I had my trucks transmission flushed and filter replaced, the flush and filter was fine, but they forgot to put 2 nuts back on a transmission mount. This made noise while driving, which is how I discovered t the flush and filter was fine, but they forgot to put 2 nuts back on a transmission mount. This made noise while driving, which is how I discovered the issue, and damaged the mount. Coincidentally, the technicians went on strike for 2 months the next day, so I had to wait for 2 months to get them to fix their mistake. The service manager, Felipe, was awesome about the whole issue with me and even gave me a loaner to use while they were fixing it, but this issue should have NEVER happened in the first place. 2 inexpensive little nuts can cause a lot of damage to a comparably expensive vehicle. Attention to details and the task at hand was not their forte that day. More
Service was quick and friendly. My car is running better and they even gave a free car wash. and they even gave a free car wash. More